The Providing Security Services qualification allows learners to demonstrate they have the necessary skills and knowledge to do their job. The qualification has been designed for those already employed in the security industry. The qualification focuses on six occupation areas:

• Static and Patrol guarding.
• Retail security.
• Events security.
• Reception security.
• Door supervision.
• CCTV operation.

The qualification covers all areas which are common to all security officers but also enables the learner to specialise in a specific security area.

Qualification structure

To achieve the full qualification learners must complete five mandatory and three optional units.

Mandatory units:

• Make sure your own actions reduce risks to health and safety
• Give customers a positive impression of yourself and your organisation
• Communicate effectively and efficiently in the workplace
• Control security incidents
• Produce documents

Information about the optional units can be found in the qualification handbook (pdf 0.60mb).

How is the qualification delivered and assessed?

Learners are assessed in the workplace performing real work activities. In addition to observation, there is a range of other methods of assessment such as expert witness testimony and simulation. Please refer to the qualification handbook (pdf 0.60mb) for more details.

Centres approved to offer the qualification Level 2 NVQ in Providing Security Services (1875) may apply for the new Level 2 NVQ in Providing Security Services (1975) using the fast track approval form (doc 0.15mb). Please return all completed forms to your local City & Guilds office. Fast track approval is available for 12 months from the launch of the qualification. After this time, the qualification is subject to the standard Qualification Approval Process.

Centres not yet approved by City & Guilds will need to gain both centre and qualification approval. Please refer to the Centre guide and Providing City & Guilds Qualifications for further information.