Latest News: Business Support Skills
This section contains up to date news and information for the Business Support Skills qualifications.
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March 2010: Customer service qualifications - [12 Mar 2010]
This edition of news contains information about the QCF timelines, updated documentation and 3 new qualifications.
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March 2010: Business and Administration (4404 and 4428) - [11 Mar 2010]
This month's issue contains an update on migration to the QCF and information on the launch events.
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March 2010: Certificate/Diploma for Legal Secretaries (7465) - [11 Mar 2010]
This month's issue contains the latest on the extensions to Legal Studies, funding, qualification development and summer master classes.
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March 2010: NVQs in Occupational Health and Safety (3644) - [11 Mar 2010]
This month's issue contains details of the current developments on the QCF migration.
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March 2010: Public Services (3811/3783) - [10 Mar 2010]
This month's issue contains information about the extended 3783 Public Services and the new 3811 Public Services qualifications.
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March 2010: Award in Health and Safety for the Workplace (3682) - [10 Mar 2010]
This month's issue contains information about the change in the external moderation process for the Award in Health and Safety for the Workplace.
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February 2010: Medical Administration (4415-4419) - [16 Feb 2010]
This month's issue contains details of the extension to the accreditation dates, 2010-11 exam dates and the availability of FAQs and promotional materials.
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February 2010: Finance and Accounting Single Subjects (8989, 8990, 8991) - [16 Feb 2010]
This month's issue contains details of an extension to the accreditation dates.
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February 2010: NVQs in Local Land Charges and Property Information (6204) - [16 Feb 2010]
This month's issue contains details of the extension to the accreditation dates.
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February 2010: Certificates and Diplomas in Business Administration (4413) - [16 Feb 2010]
This month's issue contains an update on the QCF migration.
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February 2010: Customer service qualifications - [16 Feb 2010]
This edition of news contains information about the QCF timelines, updated documentation and 3 new qualifications.
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February 2010: Public Services (3783) - [12 Feb 2010]
This month's issue contains information about an extension to the current qualification and news on the migration of Public Services onto the QCF.
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February 2010: NVQs in Occupational Health and Safety (3644) - [12 Feb 2010]
This month's issue contains details of the current developments on the QCF migration.
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February 2010: Certificate/Diploma for Legal Secretaries (7465) - [12 Feb 2010]
This month's issue contains the latest on funding, extensions to Legal Studies, qualification development and summer master classes.
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January 2010: Business and Administration (4404) - [18 Jan 2010]
This month's issue contains an update on migration to the QCF and the qualification structures.
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January 2010: Certificate/Diploma for Legal Secretaries (7465) - [18 Jan 2010]
This month's issue contains the latest on funding, plans for 2010 and a note about the Medical Secretaries qualifications.
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January 2010: NVQ in Public Services (3783) - [08 Jan 2010]
This month's issue contains additional information about an extension to the current qualification, news on the migration of Public Services onto the QCF and automatic approval arrangements.
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January 2010: NVQs in Occupational Health and Safety - [08 Jan 2010]
This month's issue contains details of the current developments on the QCF migration.
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December 2009: Legal Secretaries Certificate/Diploma (7465) - [16 Dec 2009]
This month's issue contains details on the updated qualification webpage, a note about registrations on 7465-02/04 and the latest on funding.
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December 2009: Public Services NVQ (3783) - [16 Dec 2009]
This month's issue contains information about an extension to the current qualification.
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December 2009: Health and Safety in the Workplace (3681) - [16 Dec 2009]
This month's issue contains information about dual provision assessment.
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December 2009: Business and Administration (4404) - [11 Dec 2009]
This month's issue contains an update on the QCF migration and details of an e-portfolio facility.
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December 2009: Skills for Life and Employability - [11 Dec 2009]
This month's issue contains details of the new level 2 Employability qualifications and the LSIS resource.
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December 2009: Functional Skills - [11 Dec 2009]
This month's issue contains information about the forum, functional skills evaluations and the updated web pages.
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November 2009: Public Services NVQ (3873) - [10 Nov 2009]
This month's issue contains an update on the developments of public service qualifications.
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November 2009: Certificate in Market and Social Research (6726) - [10 Nov 2009]
This month's issue contains information regarding the changes to the management of the 6726 qualification.
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November 2009: Legal Secretaries/Legal Information Processing (7465) - [10 Nov 2009]
This month's news contains information regarding the QCF migration, automatic approval and operational availability.
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November 2009: Award/Certificate in Business and Administration (4418) - [07 Nov 2009]
This edition of news contains information about the Award/Certificate in Business and Administration (4418).
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November 2009: Medical Administration qualifications (4415/4419) - [07 Nov 2009]
This edition of news contains information about the medical administration qualifications (4415 and 4419).
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October 2009: Legal Secretaries/Legal Information Processing (7465) - [22 Oct 2009]
This month's issue contains an update on these qualifications.
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October 2009: Customer Service - [22 Oct 2009]
This month's issue contains an update on these qualifications.
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October 2009: Certificate in Market and Social Research - [21 Oct 2009]
This month's issue contains information about the changes to the management of this qualification.
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October 2009: Retail Financial Services (6769) - [19 Oct 2009]
This month's issue contains a reminder to the incremental changes to this qualification.
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October 2009: Business Administration/Business Studies/Office Procedures - [13 Oct 2009]
This month's issue contains details on the incremental changes to the 4404 specialist parking units, accreditation details for 8993 and 8994 plus a special discount from the IPA.
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September 2009: Incremental changes to Retail Financial Services (6769) - [14 Sep 2009]
This edition of news contains information about the changes to the Retail Financial Services (6769) qualification.
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September 2009: Customer Service - [14 Sep 2009]
This edition of news contains information about the Customer Service qualifications.
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September 2009: Business Skills extension (7537) - [13 Sep 2009]
This edition of news contains information about the extension to the Business skills (7537) qualification.
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September 2009: Office Procedures and Business Studies qualifications (8965-8954) - [11 Sep 2009]
This issues contains information about changes in the office procedures and business studies qualifications.
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September 2009: Finance and Accounting workshops (8989, 8991) - [11 Sep 2009]
This issue contains information about the upcoming finance and accounting workshops.
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September 2009: Medical Administration qualifications - [09 Sep 2009]
This item of news contains information about the Diplomas in Medical Reception and for Medical Secretaries and external verification (4415/4419).
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August 2009: International ESOL Diploma (9992) - [17 Aug 2009]
This month's issue contains information on how to trigger a Diploma certificate.
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August 2009: International ESOL (8984) - [17 Aug 2009]
This month's issue contains information on revised formats and practice papers.
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August 2009: Medical Administration (4415/4419) - [16 Aug 2009]
This month's news article contains information on accreditation, fast-track approval, external verification and AMSPAR AGM/Managment in Practice events.
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August 2009: Business Administration/Business Studies/Office Procedures (4404/8954/8965) - [16 Aug 2009]
This month's news contains information on the NOS review, 4404 Specialist Parking units and number change for Business Studies and Office Procedures qualifications.
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August 2009: Legal Secretaries/Legal Information Processing (7465) - [13 Aug 2009]
This month's issue contains information on QCF migration, new qualification structure, approval arrangements and operational availability.
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July 2009: Business Admnistration/Studies/Office Procedures - [13 Jul 2009]
This month's issue contains information about changes to the 4404 assessment strategy and Specialist Parking units, and a reminder of the number change for Business Studies and Office Procedures.
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July 2009: Medical Administration - [13 Jul 2009]
This month's issue contains information about the updated Medical Administration qualifications and additional exam series.
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July 2009: Finance and Accounting single subjects - [13 Jul 2009]
This month's issue contains information on the ACCA recognitions and exemptions and dates for workshops taking place in Autumn.
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July 2009: Retail Financial Services (6769) - [11 Jul 2009]
This month's issue contains details of incremental changes to this qualification.
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July 2009: Customer Service qualifications - [10 Jul 2009]
This month's issue contains details new qualifications in Customer Service.
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July 2009: International ESOL - [10 Jul 2009]
This month's issue contains information on the CEFR examinations and available sample papers.
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July 2009: Legal Secretaries/Legal Information Processing (7462) - [08 Jul 2009]
This month's issue contains information on the migration of Legal Secretaries, details on automatic approval for existing centres, operational availability and CfA support for the technical certificate.
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June 2009: Business studies and office procedures single subjects - [10 Jun 2009]
This month's issue contains information about a number change for this qualification.
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June 2009: Finance and Accounting single subjects - [10 Jun 2009]
This month's issue contains a reminder of SME flexibilities and information on workshops during autumn.
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June 2009: Customer Services (4417 and 4453) - [10 Jun 2009]
This month's issue contains details on the progress of the 4417 and 4421 qualification developments and a reminder of the extension for the 4543.
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June 2009: Legal Secretaries (7462) - [09 Jun 2009]
This month's issue contains information on the migration to the QCF and the final 7462 workshop.
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June 2009: Public Services (3783) - [08 Jun 2009]
This month's issue contains information about an extension to the registration date and a note on future plans for this qualification.
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June 2009: Medical Administration (4415) - [08 Jun 2009]
This month's issue contains information about the updated Medical Administration qualifications and additional exam series.
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June 2009: We have new support resources available for you including new 4417 materials... - [08 Jun 2009]
This mopnth we've included details on the new Certificate in Customer Service (4417) online support. Plus, find out more about the new key skills materials mapped to Business and Administration qualifications...
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May 2009: Customer Service (4417 and 4453) - [15 May 2009]
This month's issue contains details on the progress of the 4417 development and information on the extension for the 4543.
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May 2009: Business Skills (7537) - [13 May 2009]
This month's issue contains a reminder of the briefing sessions for this suite of QCF qualifications.
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May 2009: Medical Administration (4415) - [13 May 2009]
This month's issue contains information about the June exam entry, an update on data migration and much more.
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April 2009: Medical Administration (4415) - [13 Apr 2009]
This month's issue contains details of the last entry dates for the June exams, an update on data migration and much more.
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April 2009: Download your free Key Skills support materials - [09 Apr 2009]
This month we've added some fantastic Key Skills materials to our Business Admin support on SmartScreen
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April 2009: Customer Service (4417, 4543) - [09 Apr 2009]
This month's issue contains a reminder on the ICS and Contact Centre consultation process, progress on the 4417 development and information on the extension for the 4543.
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April 2009: Business Administration and Business Skills (7537, 4404, 4413) - [08 Apr 2009]
This month's issue contains news on briefing events, the availability of an e-portfolio; an update on the draft QCF units and the development of a Foundation Learning Tier qualification.
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April 2009: Legal Studies (7462) - [08 Apr 2009]
This month's issue contains an update on the migration of qualifications to the QCF and a reminder on forthcoming events.
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March 2009: Business and Administration; Business Skills - [16 Mar 2009]
This month's issue contains information on the consultation on the draft QCF units and much more.
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March 2009: Legal Studies (7462) - [16 Mar 2009]
This month's issue contains information on the exemption arrangements for learners and a notice on the remaining places left at the workshops.
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March 2009: Quality Assurance (7430) - [16 Mar 2009]
This month's issue contains information on the withdrawal of this qualification.
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March 2009: Sales and Telesales (6770) - [16 Mar 2009]
This month's issue contains information on the changes to the Apprenticeships operational date.
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March 2009: Customer Services qualifications - [16 Mar 2009]
This month's issue contains information on the ICS and Contact Centre consultation process, development of a new qualification.
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March 2009: Customer Service Candidate Logbooks are now available - have you got yours yet? - [09 Mar 2009]
The wait is over... our new 4543 Candidate Logbooks are now published and available for order.
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February 2009: Legal Studies (7462)
This month's issue contains information on the marking standardisation workshops taking place during April 2009.
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February 2009: Latest News on Customer Service Support Materials
Fill out your logbook information request form today and ensure you are the first informed when they are available to purchase.
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February 2009 - Try some free some Contextualised Key Skills Support Materials for free?
We're adding brand new contextualised key skills support to our Business and Administration NVQs at the end of this month...
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January 2009 - Single Subject Finance and Accounting Qualifications
This month's news has information on current and discontinued Accounting and Finance qualifications.
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January 2009 - NVQ in Accounting (7421-02/03)
This issue of news contains information on National Occupational Standards revision for Accounting
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January 2009 - Retail Financial Services 6769
This months issue of news contains information on the Rules of Achievement for the NVQ Retail Financial Services.
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Customer Service January 2009
This month's issue contains information on Certificate in Customer Service consultation, Level 1 Introductory Certificates and Standard Setting Body changes for Contact Centres.
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January 2009 - NVQ Level 2 Customer Service (4543)
This month we have news on our brand new Candidate Logbook for NVQ Level 2 Customer Service (4543) which is coming soon.
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January 2009 - Contact Centres Levels 1 - 4 (2703, 2697, 4422, 4423)
This month's news has information regarding Standard Setting Body changes for Contact Centres.
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January 2009 - NVQ Level 3 Business Administration (4404)
This month's news contains information on Tutor and Learner support for 4404 Level 3 on Smartscreen and a how to receive one month's extra access free.
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January 2009 - City & Guilds/AMSPAR Medical Administration (4415)
This month's issue of news contains information on the redevelopment of levels 2 & 3. Late entries for Level 3 Medical Terminology exam and AMSPAR membership.
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December 2008 - Single Subject Finance and Accounting Qualifications
This month's news has a final withdrawal notice and information on the new qualifications launched in Septemeber 2008.
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December 2008 - Foundation Learning Tier for Certificate of Introduction to the Contact Centre Industry
This month's issue has news on how to contribute to the re-development consultation processs for Level 1 Certificate of Introduction to the Contact Centre Industry qualification.
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December 2008 - Level 2 NVQ in Business & Administration (4404)
Pre-order the new online support for the Level 3 4404 N/SVQ today and receive one month's extra access free!
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December 2008 - City & Guilds/AMSPAR Medical Administration (4415)
This month's issue of news contains information on availability of assignment guides, a reminder to register for up-dates and news of an additional funding source for these qualifications..
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