Learner Support

Taking a qualification is a big decision. We know that, and that's why we've worked hard to make our qualifications as accessible as we can. Here are just some of the ways we can help, support and inspire you to fulfil your goals.

Result and certificate issue target calculator

Just type in your exam date to see when you should receive results and certificates for S/NVQs, multiple choice exams, written exams, on demand exams and GOLA exams. Find out when to expect your results and certificate.

Use the Result and certificate calculator

Financial assistance

Want to take a qualification but can't afford to? There are a number of ways we may be able to help.

Find out more about financial assistance

Student course records

If Fido's eaten your certificate and you've got a job interview coming up, don't worry. You can save on vet bills by ordering a replacement. This section tells you how and provides information on a whole range of other services available for students.

Find out more about Student course records

Using the City & Guilds Qualified logo

Once you have a City & Guilds certificate, you are eligible to apply for the City & Guilds Qualified logo.

Find out more about Using the Qualified logo of City and Guilds

How do I appeal?

Hopefully you will find doing a City & Guilds qualification a rewarding and memorable experience. Unfortunately, not everything in life always goes according to plan. If you wish to appeal against a decision we have made regarding your examination result, this section gives you all the help and advice you need.

Find out more about How to appeal

How do I complain?

Let us know if you're not satisfied with any aspect of our service or products.

Find out more about How to complain

Useful links

Need some extra help or information? Take a look at our list of handy online learning resources, job search sites, student support organisations and more.

Find out more about our useful links