Candidate registration

Candidate registration at City & Guilds can be made in a number of ways.  Please contact your branch office for all changes to your registration process.  The team there will be able to greatly assist you to a faster and more error free service.

Electronic entries

We provide a suite of data services that make the process of entries much quicker and more accurate.

• A separate website called The Walled Garden exists that will allow you to fill in an online form to complete your registrations and transactions.
• We also have Electronic Data Interchange (EDI) capabilities.  This allows your MIS database to send your candidate entries directly to us in a file. 

When these two services are combined it vastly reduces the number of errors, and transaction times. 

Find out more about Data services.

Merges

Please do not re-register a candidate with a new enrolment number.  Instead ask the candidate for their original enrolment number and use that for all future registrations.  This will stop double registrations and incorrect spelling of candidates names. This will also help avoid having duplicate candidate numbers. If this happens we will need to complete a candidate merge.

Incorrect candidate details on a certificate

The centre must return the certificate and phone City & Guilds Customer Relations, who will then be able to resolve this problem.

Making entries on time

City & Guilds must receive entries 14 days before the Monday of the exam. Please note City & Guilds will only accept entries for weekly tests electronically, either via EDI or the Walled Garden.