Replacement certificates

For any replacement certificate applications made as of 1st December 2011, if your certificate is under 3 months old from the date it was issued, please contact your centre and they will request the correction on your behalf. If your certificate is over 3 months old from the date it was issued, you will be charged a replacement fee of £34 to correct and replace your certificate.

Please note Archive Services are currently working at a turn around time of 5 weeks (excluding time for delivery). Please be patient with any applications submitted within the last month; they will be processed as soon as possible.

After a replacement certificate? You can now submit your request and pay online. Here's what you need to do to enable us to find a copy of your certificate and issue a replacement:

• Simply click on our online replacement certificate application form below
• complete it
• pay online using World Pay.

Please note that each payment is for one certificate search only and is non-refundable. We accept the following cards as methods of payment:     

Complete the online application and payment form.

Making a payment

But while we have your attention, it's worth us giving you some further useful info.

Placing your order and making a payment

• It costs £34 to carry out a search for a replacement of a City & Guilds certificate and £20 for a search for a replacement of a Single Subject certificate. Note that these Single Subject certificates were historically called Pitman Qualifications before the brand was fully integrated into City & Guilds a few years ago. 
• Payment can be made online with the cards listed above. 
• Payments are non-refundable, unless you require a certificate for a period that our records do not cover.
  

The process

• We ask you to give us five full weeks to issue your replacement - please wait until then before you contact us.
• We cannot guarantee that we will be able to issue you with a replacement certificate.
• If a search for your records proves unsuccessful, we will issue you with a letter confirming the outcome of our search.

Completing your application form

Your chances of a speedy and positive outcome are much improved if we get all the right information up front.  Please provide as much information as possible to help the search succeed.