In a nutshell
What are the qualifications about?
Get recognition for your IT skills with an NVQ for IT Users.
This flexible qualification offers a 'pick and mix' design that lets you choose the areas you'd like to show your skills in, whether it's email, word processing, imaging software, IT maintenance or website building software.
Who are they for?
The NVQ for IT Users is for anyone who wants to demonstrate their intermediate or advanced IT skills. You don't need any prior qualifications.
You don't need to have a job involving IT skills to take the qualification - you can base it around the IT skills you use in your daily life.
Why choose City & Guilds?
A City & Guilds qualification is proof that you have the right skills to do your job well - which is why so many employers look for people who have one. You can be confident your qualification is well respected within your industry.
City & Guilds qualifications are engaging and rewarding, and can lead to a whole range of fulfilling careers - including many of the UK's happiest professions.
Fast facts
| Qual. number: | 4322 |
|---|---|
| Type: | NVQ |
| Level: | 1, 2 and 3 |
| TBC | |
| Duration: | TBC |
| Fundable? | Yes. See the Learning Aims Database |
| Last registration: | 31/08/2010 |
Your questions
... if you're taking these qualifications
- What sorts of things do they cover?
The qualifications cover a number of subjects including:
- Internet and intranets
- Specialist or bespoke software
- IT troubleshooting for users
- Database software
- Email.
For a full list of units go to the structure and options section.
- How will I learn and be assessed?
To gain an NVQ, you need to show you've got a particular set of skills. You usually work with your training provider to review your current skills and find the best way to gain new ones - perhaps by trying new things at work, or by studying.
NVQs are assessed at work or in a simulated workplace. For each unit your assessor watches and asks questions as you perform a task, or looks at a portfolio of work that you've built as formal evidence of your learning. Then they confirm you've got the skills to do the job well.
For the NVQ for IT Users, you don't have to complete the assessment in your workplace. Your assessor can check your skills and knowledge by observing evidence of your use of IT in a job search, for social activities or other real-life tasks.
- Which level is right for me?
Level 1
You have very little or basic IT knowledge and computer skills. You might do basic things like creating basic presentations, letters and spreadsheets, or creating basic webpages.
Level 2
You have some IT knowledge and computer skills. You might do things like producing a business letter, working out a monthly budget, creating a presentation with a sound track, editing a photo for a brochure or planning multiple web pages for a web site.Level 3
You have plenty of IT knowledge and computer skills. You might perform complex tasks such as creating an illustrated newsletter, doing a cost benefit analysis, reporting the results of a survey about a client's needs and preferences, or creating an interactive website. - How long do they take?
Depending on your current skills and knowledge, this qualification can take a few weeks or a few months.
Your training provider will outline a learning plan to meet your needs.
- What jobs could they lead to?
Achieving an NVQ for IT Users can help you in any role that involves working with a computer.
If you'd like to build your computer skills even further, you might consider progressing on to another IT qualification.
... if you're delivering these qualifications
- How would we deliver and assess them?
To deliver an NVQ, you need qualified assessors - you can train internal members of staff or recruit specially.
For the NVQ for IT Users, you don't need to assess learners in their workplace. You can check a learner's skill through a portfolio of evidence created during a job search, social or volunteer activities or other real-life tasks.
To find all the requirements for assessment and delivery, download the course handbooks from the key documents section.
- What resources do we need?
In order to offer the NVQ for IT Users, you will need:
- suitably qualified staff to carry out training and assessment
- suitable facilities to carry out the required training to enable learners to achieve industry standards.
Full details are contained within the qualification handbook.
- How can we get approval to offer them?
New to City & Guilds?
First become a centre - then you can apply for qualification approval.Already a centre?
Download and complete the qualification approval form (PDF) and send it to your local City & Guilds office. - Are there any learner eligibility requirements?
Anyone can take this qualification, but you must make sure all your learners can access the resources they need to complete it.
- Do these qualifications replace any others?
The NVQs for IT Users replace the NVQs in Using IT (4300/4301).
e-learning support
-
Online assessment available (GOLA) What is this?
-
Online tutor and learning support available (SmartScreen) What is this?
Related subject areas
- Digital Home Technology
- ICT Apprenticeships
- ITQ
- Using Computers
- Software Development
- IT Systems Support
- Digital Home Technology
- ICT Apprenticeships
- ITQ
- Using Computers
- Software Development
- IT Systems Support


Tell us what you think...