Business Support Skills
Click on any of the following links for a list of qualifications in each of the specific subject areas.
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Administration
Qualifications that provide a range of administrative skills for those working in a business environment.
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Medical Administration
Qualifications enabling medical administrative workers to progress from an intermediate to an advanced level, and on into management, within a healthcare setting.
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Contact Centre Skills
Qualifications designed for those entering or looking to progress within the contact centre industry.
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Customer Service
Qualifications for those who work in a range of hospitality and customer service roles.
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Finance and Accounting
Qualifications for those looking to start a career in accounting and finance, as well as for existing accountants and finance workers looking to progress in their field.
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Insurance
Qualifications for those starting out or looking to progress within the insurance industry.
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Legal
Qualifications offered in association with ILEX (The Institute of Legal Executives) for learners working or wishing to work in a legal environment.
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Quality Assurance
Qualifications for workers engaged in quality assurance across a range of industries.
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Sales, Marketing and Public Relations
Qualifications aimed at workers or those looking to work in the fields of sales, marketing and PR.
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Occupational Health and Safety
Qualifications for those who, without being health, safety and environmental professionals, are involved in health and safety at their workplace or at the workplace of others.
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