This QCA-approved Higher Professional Diploma reflects the diversity of expertise which exists within the retail industry and develops knowledge and understanding of the variety of roles and skills involved. Candidates can select an appropriate combination of both broad and specialist areas to suit individual career progression, including managing retail operations, consumer behaviour and customer service, managing innovation and change, retail and e-tail technology, and retail marketing communications.  Assessment is by assignment. This qualification could form the first part (120 credits) of a related degree programme or foundation or honours degree programme.