Everything you need to ensure that working with us is easy. These pages provide you with help, guidance and documents to cover all aspects of delivering and administering our qualifications, including how to contact us and who to speak to for all your queries.
Our on-line centre support document library contains in-depth information, policies and guidelines for running City & Guilds qualifications.
Supporting Customer Excellence
Supporting Customer Excellence (SCE) is a risk-based Quality Assurance model. It has been designed to meet regulatory requirements through a flexible support package that can be tailored to help you achieve your business objectives.
> Supporting Customer Excellence
Supporting Customer Excellence in Walled Garden
Important changes are happening to the way you will use the Walled Garden for your quality assurance activities.
> Changes to the Walled Garden
Change Centre Details
Let us know if any of the details of your centre have changed, so we can maintain our service to you.
> Change Centre Details
The Raising the Participation Age (RPA) policy means providers will need to deliver a varied programme of around 540 hours of study for full time learners.
For more information and for help planning your study programme, visit our Study Programmes page.
Finance and Funding
Centre Funding, Qualifications Funding, Bursaries and Useful links.
> Finance and Funding