Public Service Operational Delivery (Uniformed) (3811)

Last Updated: 18 Jun 2020
The Level 2 NVQ Diploma in Public Services – Operational Delivery (Uniformed) allows candidates to learn, develop and practise the skills required for employment and/or career progression in the Public Services (Uniformed) sector.

The qualification was developed in association with Government Skills and the Ministry of Defence.

This qualification is designed principally for junior personnel in the Army Infantry, Royal Naval Service and RAF Regiment who have reached the end of their Phase 2 training. It is also aimed at uniformed members of the Fire Service and HM Constabulary.
Available to deliver in the following:
  • England
  • Wales – please check QiW website for available funding
  • Scotland
  • Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

General Information

What Is Involved In Studying This Course?

You will study:

- Maintain competence, knowledge and standards of conduct in public service 
- Work safely in public service
- Work as a team member to deliver public service 
- Administer first aid
- Use and maintain physical resources
- Use communication systems in working contexts
- Meet physical fitness requirements 
- Plan and navigate a cross country route 

What Careers Can This Lead To?
The Diploma is for those people already working in the HM Armed Services, the Emergency Services (Police, Fire Service, Coastguard etc), HM Prison Services and similar roles.
What Is Involved With Delivering This Course?

To deliver these qualifications you will need suitably qualified staff to carry out training and assessment. You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards. To find all the resource requirements, download the qualification handbook from the centre documents section. A military training environment is considered to represent the workplace.

Level 2

Level 2 is ideal if you already work in HM Armed Services, the Emergency Services (Police, Fire Service, Coastguard, Ambulance Service), HM Prison Services and similar in a junior role, probably under supervision. You want to increase your skills and progress in your career.

What Careers Can This Lead To?

The Diploma is for those people already working in the HM Armed Services, the Emergency Services (Police, Fire Service, Coastguard etc), HM Prison Services and similar roles.

Level 2 NVQ Diploma in Public Services – Operational Delivery (Uniformed) (3811-22)
Last Registration Date: 31 Dec 2023

Level 2 NVQ Diploma in Public Services – Operational Delivery (Uniformed)

  • Accreditation No: 600/7059/6 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 50 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 353 - 393 This is the average contact time a centre would typically commit
  • Total Qualification Time: 500 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/12/2025 This is the last date that a certificate can be issued
  • Qualification fees in the UK: £64.20 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

Explore our wider maths & English offer

Our maths & English qualifications underpin our apprenticeships and technical qualifications. They build learners’ confidence with the core skills required for employment, including the capacity to problem solve and use technology effectively. They are also key to triggering conditions of funding.

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For Learners

Operational Delivery Profession

Operational Delivery Profession

Fast track your career with an internationally recognised Operational Delivery Profession qualification.

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