The growth of the ‘out of home’ beverage industry has increased dramatically over the past decade and the Barista is often the first point of contact with customers in the hospitality and tourism markets. 

Successful learners will be able to create the best beverage experience for the customer.  The qualification covers:

• products that make up the beverage
• preparation of beverages
• presentation of beverages
• serving of beverages
• customer service.

For more information, email catering@cityandguilds.com or contact the BSA http://www.beverageserviceassociation.com/ 01923 848932. 

Please note:  The assessment pack and assignment guide are password protected.  Please email your centre number to catering@cityandguilds.com to obtain the password.