Background to change
Why we changed.
In 1997, City & Guilds became the first leading UK awarding body to launch its online administration tool - called the Walled Garden.
Its aim was to lighten the load for examination centre administrators by allowing them to effectively ‘self-serve’. By inputting orders directly online, administrators could save time and be confident that what was processed was what they’d asked for!
In 2007 the tenth anniversary year, we were pleased to announce the launch of the New Walled Garden.
Our ongoing programme
Working closely with ‘users’ from a broad range of pilot centres, and incorporating their specific requirements, we have produced;
- ‘new look’ printed documentation
- user friendly online reporting facilities
- enhanced, simplified, more streamlined online ordering ‘experience’.
These changes were gradually phased in from Monday 5 November 2007, the day the new Walled Garden was launched. There have also been changes to printed documentation while Walled Garden users have been given access to 'new look' online reports.
New online shopping screens (with a similar 'look and feel' to other internet shopping sites) have also been made available.
We are delighted with the finished product and are confident that users will be too.