Whilst all appeals are normally resolved at stage 1, centres and candidates who do not feel that their appeal has been satisfactorily resolved have the right to take their appeal to the City & Guilds Group Appeals Board.  The City & Guilds Group Appeals Board reviews the process only.  They will consider whether the correct procedures were followed consistently by the quality review and whether they were applied properly and fairly in arriving at judgements.

If the candidate or centre feels that their appeal is still not resolved at the second stage, they can next choose to submit their case to the Independent Appeals Board.  This is a final and fully independent avenue of appeal.  Please refer to City & Guilds Appeals - Policy and procedures document for further details.