Customer Service

The demand for Customer Service exists in all sectors of commercial, public and not-for profit organisations.  The diversity of customer service job roles within these organisations, the generic 'all sector' nature of customer service standards and the research carried out by the Institute of Customer Service has indicated that in the UK alone at least 3 million individuals are involved in this area of work.
Customer Service operates in an environment which spans a wide range of occupations and functions.  A qualification in customer service may be the first step to opening the door to a wide range of career opportunities.