This qualification will  equips learner with skills in using word processing software.  The qualification tests learners' ability and practical skills in the use of word processing software to produce accurate and well presented documents. 

Learners should have appropriate computer and keyboarding skills. 

At level 1 learners will gain skills, including:

• creating new documents
• entering and editing text
• changing text format
• printing documents. 

Level 2 covers:

• moving and copying text
• creating tables
• adjusting margins
• creating borders. 
  

At Level 3, learners will learn a range of skills including:

• creating a variety of documents
• importing graphics
• editing tables
• numbering paragraphs
• creating headers and footers
• merging data.