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SmartScreen help
Administrators of Smartscreen. Our simple user guide should help with most tasks on Smartscreen. Find out more.
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Help for learners
Help and support for City & Guilds learners (current, past and potential). Find the help you need, including how to request a replacement certificate or amend a certificate.
- Level 2 Certificate in Design and Craft - Visual Techniques (Creative Sketchbooks)
(7716-40)
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E-books
Digital versions of our textbooks can be accessed as e-books via a Blackboard or Moodle-based VLE, the VitalSource Bookshelf app or our SmartScreen platform.
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Help for employers
Employer frequently asked questions, help and support
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Help for centres
Help for Centres. Find out how to become approved; how to request replacement certificates; how to reset your Walled Garden password. Learn more.
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Help for Associates
City & Guilds has given help for centres, help for learners and help for employers sections . They have done the more help section.
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Help and support
Need help with something? From replacement certificates to how to become a City & Guilds centre and much more, find your answer here.
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Associate Vacancies
Delve into our associate vacancies to see how we can help you choose the right path as an associate.
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Personal learning record help
What is the Personal Learning Record? Does this affect all customers? Will City & Guilds continue to use our Enrolment numbers (ENR)? Find out more.
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Get Ready for – Helping individuals enter a new industry
Discover short online courses in Construction and Social Care. Publicly funded options available through Adult Education Budget and more.
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Walled Garden help and support
To help with your centre administration via the Walled Garden, below is a consolidated list of support materials. This will take you through each function of the Walled Garden step by step.