Walled Garden Support Documentation

To help with your centre administration via the Walled Garden, below is a consolidated list of support materials that have been published by City & Guilds, in addition to the help section found on www.WalledGarden.com. Simply click on the document title to access the link.  This will lead you to a web page, media file or PDF document.

If you require any other assistance please contact your local branch (for International branch administered centres) or the Online Services team for further advice and support. 

General Walled Garden Navigation

Shopping Basket

Cohort and candidate management

Data Services


User management

  • SmartScreen Administrator

International specific

Online tutorials (Media file – contains sound)

Existing users can click here to log in to the Walled Garden.


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