Learners will be required to study units on Green Deal, Customer Services and Sales, and will be able to tailor their learning using optional units that cover a variety of energy efficiency measures. The qualifications are knowledge-based and have a short-answer paper test to prove understanding.
The qualifications support a variety of roles in sales, customer services and advice in the energy efficiency sector. The qualifications are not related to a particular job, but will provide the learner with firm knowledge of energy efficiency that will support the work of Green Deal Providers, Local Authorities, Social Landlords, and other organisations involved in energy efficiency.
The qualifications cover a broad range of knowledge and understanding related to buildings, construction and building services. Centres delivering the courses should be familiar with the aims and purpose of the Green Deal and associated energy efficiency measures.