International Introductory in Selling (8416)

Last Updated: 07 Nov 2014
This qualification forms part of a suite of qualifications designed to develop the skills of learners that are interested in entering or are already in a customer service or sales related position.
These introductory qualifications are for anyone interested in starting a career in customer service or sales related positions.
Available in the following:
  • International

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General Information

What Is Involved In Studying This Course?

Learners interested in Customer Service and Sales within the Hospitality sector are able to choose from the following pathways:

•8412-52 International Introductory Award in Hospitality Customer Service
•8413-53 International Introductory Award in Hospitality Selling.
However, learners not wanting to focus on the Hospitality sector will be able to choose from the following pathways:

•8414-54 International Introductory Award in Conflict Handling
•8415-55 International Introductory Award in Customer Service
•8416-56 International Introductory Award in Selling.

What Careers Can This Lead To?

Completing these qualifications could lead to a job as a:

•Customer service assistant
•Sales assistant.

What Is Involved With Delivering This Course?

They have a simple delivery process for learners, centres and employers, making them a very appealing qualification for any centre to offer.

Assessment type: Written examination and assignment.

Level 1

These introductory qualifications are designed to develop the skills and knowledge required to operate in customer service or sales related positions.

What Careers Can This Lead To?

Completing these qualifications could lead to a job as a:

•Customer service assistant
•Sales assistant.

Level 1 International Introductory Award in Selling (8416-76)

Last Registration Date: 31 Dec 2099

International Introductory Award in Selling (Chinese)

  • Accreditation No: N/A This is a reference number related to UK accreditation framework
  • Type: IVQ This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data unavailable Credits are a measure of the size of the qualification
  • Guided Learning Hours: Data unavailable This is the average contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/12/2099 This is the last date that a certificate can be issued

Here you can find all documents related to this suite of qualifications.

The general expandable sections below contain documents that cover multiple levels and the level-specific expandable sections contain documents that cover that particular level.

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Interested in delivering this qualification?

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