You can choose the qualification that demonstrates the specialist knowledge and skills you have developed, such as:
- Understanding legislation and procedures
- Negotiating on behalf of clients
- Providing and maintaining information materials.
You will learn in the work environment.
Assessment will include a portfolio of evidence to meet the criteria of the qualification, recognition of prior learning and successfully following of a development programme.
Which level is right for me?
Your role involves providing advice and guidance directly to clients, reporting to line management as well as associated services. You may also supervise and support other staff members.
Your role involves providing specialist advice and guidance to clients, reporting to senior management and networking with associated services, and managing, negotiating, training, evaluating and developing the service provision.