Improving Business Performance (0194)

Last Updated: 04 Mar 2020
The qualification aims to help you make a positive contribution to improving business performance, and enable companies and organisations to reduce their waste/costs, improve their productivity and ultimately increase their competitiveness. This qualification is part of the apprenticeship framework.
This qualification is ideal for those who are working in any industry sector, interested in improving business performance.
Available to deliver in the following:
  • England
  • Wales – please check QiW website for available funding
  • Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

General Information

What Is Involved In Studying This Course?

This qualification will allow you to demonstrate the specialist knowledge and skills you have developed, such as:

  • regulations and health and safety requirements
  • effective team-working
  • problem-solving
  • continuous improvement techniques.

You will learn in a classroom environment. Assessment will consist of a mixture of practical assignments and externally set internally marked short-answer questions.

Is this level right for me?

Level 2
You work, or want to work, in a business improvement environment, and may already have some knowledge and basic skills in the industry. You want to increase your skills and knowledge of the processes involved to improve your career or use this as part of an apprenticeship.

What Careers Can This Lead To?

This qualification can lead to supervisory or management job roles involved in Business Improvement or Continuous Improvement.

Learners might also choose to take the following related qualification:

  • City & Guilds Level 2 and 3 NVQ Diplomas in Business Improvement Techniques.
What Is Involved With Delivering This Course?

To deliver the qualification you will need qualified assessors - you can train internal members of staff or recruit specially.

You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.

To find all the resource requirements for assessment and delivery, download the qualification handbook from the centre documents section .

There are no eligibility requirements.

Level 2

This level is ideal if you work or want to work in a business improvement environment.  You may already have some knowledge and basic skills in the industry, and you want to increase your skills and knowledge to improve your career, or as part of an apprenticeship.

This qualification comprises four mandatory units:
  • Understand statutory regulations and organisation safety requirements
  • Contribute to workplace organisation techniques
  • Understand continuous improvement techniques
  • Contribute to solving problems in a flow process.

For more information on units and requirements, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

This qualification can lead to supervisory or management job roles involved in Business Improvement or Continuous Improvement.

Learners might also choose to take the following related qualification:

  • City & Guilds Level 2 and 3 NVQ Diplomas in Business Improvement Techniques.
Level 2 Certificate in Improving Business Performance (0194-21)
Last Registration Date: 31 Dec 2023

Level 2 Certificate in Improving Business Performance

  • Accreditation No: 600/3741/6 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 16 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 79 - 79 This is the average contact time a centre would typically commit
  • Total Qualification Time: 160 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/12/2025 This is the last date that a certificate can be issued
  • Qualification fees in the UK: £102.00 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

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