For the NVQ in Optical Retailing, you'll cover things like:
- processing prescriptions and ordering glasses or lenses
- keeping good customer records
- arranging effective displays of spectacle frames
- monitoring and solving customer service problems
- selling frames, lenses and contact lenses.
For the NVQ in Optical Manufacturing, you choose to specialise in 1 of the following:
- contact lenses
- eye prosthesis.
The units you complete will depend on your choice of specialisation, but you cover general workplace skills - things like working effectively, fulfilling orders and health and safety.
To gain an NVQ, you need to show you've got a particular set of skills. You usually work with your training provider to review your current skills and find the best way to gain new ones - perhaps by trying new things at work, or by studying.
NVQs are assessed at work or in a simulated workplace. For each unit your assessor watches and asks questions as you perform a task, or looks at a portfolio of work that you've built as formal evidence of your learning. Then they confirm you've got the skills to do the job well.
Which level is right for me?
Level 2 - NVQ in Optical Retailing
You have some knowledge and basic skills in the optical retailing industry - you're probably a retail assistant. You want to increase your skills and take on more responsibility.
Level 3 - NVQ in Optical Retailing
You've worked in the optical retailing industry for some time - you have plenty of experience, and your work might involve supervising others or managing resources. You want to develop your skills further, perhaps to move into a management role.
Level 2 - NVQ in Optical Manufacturing
You already work as an optical technician manufacturing spectacles, contact lenses or optical prostheses. You want to build on your existing skills and experience to maximise your job opportunities.