Optical Retail (7557)

Last Updated: 02 Aug 2012 The NVQ in Optical Retailing demonstrates your on-the-job skills working in an optician's shop or other optical retailer. You'll show that you can help customers find what they need, solve their problems and keep good records.

Depending on the level and options you choose, you can also demonstrate more specialised skills, like carrying out routine optical screening procedures, fitting spectacles and providing a contact lens collection service.

An NVQ in Optical Manufacturing can prove your competence in manufacturing spectacles, contact lenses or eye prostheses. It covers a range of skills you need in the optical manufacturing industry, and is recognised by the Sector Skills Council and leading employers. An NVQ in Optical Retailing is for anyone currently working in the optical retailing industry. You might be a retail assistant or a more experienced retail manager.

An NVQ in Optical Manufacturing, is for people working as an optical technician involved in manufacturing spectacles, contact lenses or optical prostheses.
Available in the following:
  • England
  • Wales
  • Scotland
  • Northern Ireland

General Information

What's involved in studying this course

For the NVQ in Optical Retailing, you'll cover things like:

  • processing prescriptions and ordering glasses or lenses
  • keeping good customer records
  • arranging effective displays of spectacle frames
  • monitoring and solving customer service problems
  • selling frames, lenses and contact lenses.

For the NVQ in Optical Manufacturing, you choose to specialise in 1 of the following:

  • spectacles
  • contact lenses
  • eye prosthesis.

The units you complete will depend on your choice of specialisation, but you cover general workplace skills - things like working effectively, fulfilling orders and health and safety.

To gain an NVQ, you need to show you've got a particular set of skills. You usually work with your training provider to review your current skills and find the best way to gain new ones - perhaps by trying new things at work, or by studying.

NVQs are assessed at work or in a simulated workplace. For each unit your assessor watches and asks questions as you perform a task, or looks at a portfolio of work that you've built as formal evidence of your learning. Then they confirm you've got the skills to do the job well.

Which level is right for me?

Level 2
- NVQ in Optical Retailing

You have some knowledge and basic skills in the optical retailing industry - you're probably a retail assistant. You want to increase your skills and take on more responsibility.

Level 3 - NVQ in Optical Retailing

You've worked in the optical retailing industry for some time - you have plenty of experience, and your work might involve supervising others or managing resources. You want to develop your skills further, perhaps to move into a management role.

Level 2 - NVQ in Optical Manufacturing
You already work as an optical technician manufacturing spectacles, contact lenses or optical prostheses. You want to build on your existing skills and experience to maximise your job opportunities.

What careers can this lead to

The NVQ in Optical Retailing could help you progress in your role as a retail assistant or manager.

After taking the Level 2 qualification, you could move on to the Level 3 NVQ in Optical Retailing.

The NVQ in Optical Manufacturing could help you develop in a number of different professional roles, including:

  • spectacles technician
  • contact lens technician.

It could also help you move into a specialist or management role in an optician's.

What's involved in delivering this course

To deliver an NVQ, you need qualified assessors - you can train internal members of staff or recruit specially.

You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.

For the NVQ in Optical Retailing, assessment is on a portfolio of evidence, such as completed tasks.

All learners must be employed in the optical retailing industry. You must make sure they can access all the resources they need to complete the qualification. To find all the resource requirements for assessment and delivery, download the qualification handbook from the centre documents section.

Level 3

Level 3 in Optical Retailing is ideal if you've worked in the optical retailing industry for some time, you have plenty of experience, and your work might involve supervising others or managing resources. You want to develop your skills further, perhaps to move into a management role.

You complete five core units from a range, including:

  • Monitor and solve customer service problems
  • Manage the optical clinic
  • Provide optical information and/or advice to individual customers.

You also choose three optional units from a range, including:

  • Provide leadership in your area of responsibility
  • Deploy optical practice/store resources to meet identified requirements
  • Promote continuous improvement in customer service.

For a full list of units, download the qualification handbook from the centre documents section.

What careers can this lead to

The NVQ in Optical Retailing could help you progress in your role as a retail assistant or manager.

Level 3 NVQ in Optical Retail(7557-03)

Last Registration Date: 31 Dec 2010

Level 3 NVQ in Optical Retail

  • Accreditation No: 500/1751/2 Accreditation number – a reference number related to UK accreditation framework
  • Type: NVQ Qualification type – categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data Unavailable Credits – a measure of the size of the qualification
  • GLH: Data Unavailable Guided Learning Hours – the average contact time a centre would typically commit
  • Last Certification: 31/12/2013 Last certification date – the last date that a certificate can be issued

Level 3 NVQ in Optical Retailing and Manufacturing (Spectacles)(7557-31)

Last Registration Date: 31 Dec 2010

Level 3 NVQ in Optical Retailing and Manufacturing (Spectacles)

  • Accreditation No: 500/1753/6 Accreditation number – a reference number related to UK accreditation framework
  • Type: NVQ Qualification type – categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data Unavailable Credits – a measure of the size of the qualification
  • GLH: Data Unavailable Guided Learning Hours – the average contact time a centre would typically commit
  • Last Certification: 31/12/2013 Last certification date – the last date that a certificate can be issued

Level 3 NVQ in Optical Retailing and Manufacturing (Contact Lens)(7557-32)

Last Registration Date: 31 Dec 2010

Level 3 NVQ in Optical Retailing and Manufacturing (Contact Lens)

  • Accreditation No: 500/1753/6 Accreditation number – a reference number related to UK accreditation framework
  • Type: NVQ Qualification type – categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data Unavailable Credits – a measure of the size of the qualification
  • GLH: Data Unavailable Guided Learning Hours – the average contact time a centre would typically commit
  • Last Certification: 31/12/2013 Last certification date – the last date that a certificate can be issued

Level 3 NVQ in Optical Retailing and Manufacturing (Eye Prosthesis)(7557-33)

Last Registration Date: 31 Dec 2010

Level 3 NVQ in Optical Retailing and Manufacturing (Eye Prosthesis)

  • Accreditation No: 500/1753/6 Accreditation number – a reference number related to UK accreditation framework
  • Type: NVQ Qualification type – categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data Unavailable Credits – a measure of the size of the qualification
  • GLH: Data Unavailable Guided Learning Hours – the average contact time a centre would typically commit
  • Last Certification: 31/12/2013 Last certification date – the last date that a certificate can be issued



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  • Reviewed by: 31/Jul/2012

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