Mail Services (6814)

Last Updated: 22 Nov 2016
If you work with mail - whether collecting, delivering or sorting it - these qualifications can recognise your skills and help your progress in your career.

You can demonstrate your ability in the skills you use every day, such as working safely, sorting mail or planning routes to addresses. You can choose a short award or commit to a longer certificate or diploma. You'll learn and be assessed on the job.

Mail Services can be taken as part of an Apprenticeship in Mail Services.
These qualifications in Mail Services are ideal for people working in mail services for Royal Mail, courier companies or any large organisation with an internal postal system.

You don't need any previous qualifications but you do need a current job or work placement.
Available to deliver in the following:
  • England
  • Wales
  • Scotland
  • Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form

General Information

What Is Involved In Studying This Course?

Everyone who takes these qualifications in Mail Services covers important health and safety skills.

You can also choose skills from any of 3 main areas in mail services:

  • delivery
  • collection
  • processing.

You might choose units on handling mail, mail equipment or planning routes to delivery destinations.

To gain your award, certificate or diploma in Mail Services, you need to show you've got a particular set of skills and understand the theory behind them. You usually work with your training provider to review your current skills and find the best way to gain new ones - perhaps by trying new things at work, or by studying.

You'll be assessed at work. For each unit your assessor watches and asks questions as you perform a task, or looks at a portfolio of work that you've built as formal evidence of your learning. Then they confirm you've got the skills to do the job well.

Is this level right for me?

Level 2
You work in mail services, dealing with collection, delivery or processing of mail. You probably work under supervision. You want to increase your skills and take on more responsibility.

What Careers Can This Lead To?

A qualification in Mail Services can help you progress in any role where you work with mail, for example:

  • Postman/Postwoman
  • Mail processor
  • Courier
  • Messenger
  • Collection and distribution van driver.

You can take the Certificate in Mail Services as part of a Mail Services Apprenticeship. You'll also take:

  • Level 2 Award in Mail Services Principles (6815)
  • Key/Functional Skills
  • Employee Rights and Responsibilities.

After taking these qualifications you could move up the employment ladder by taking:

  • ILM Level 3 Supervisory and Management qualifications
  • Level 2 Warehousing and Storage qualification
  • Level 3 Logistics Operations Management qualification.

What Is Involved With Delivering This Course?

To deliver these qualifications you will need qualified assessors - you can train internal members of staff or recruit specially.
 
You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.

You'll deliver and assess these qualifications in Mail Services in the workplace.

Assessment is flexible to suit centre and learner needs. You'll generally watch learners perform tasks at work and ask them questions to confirm they understand the theory behind them.

You can get fast-track approval if you offer 1004 Level 2 NVQ in Mail Services.

All learners must be employed in mail services. You must make sure they can access all the resources they need to complete the qualification.

To find all the resource requirements, download the qualification handbook from the centre documents section.

Level 2

This will suit you if you work in mail services, dealing with collection, delivery or processing of mail. You probably work under supervision. You want to increase your skills and take on more responsibility.

Choose between three sizes of qualification at this level: a shorter award, a certificate and a longer diploma. You complete either one (for the award) or two (certificate and diploma) mandatory units, as well as a number of optional units.

Units include:

  • Contribute to health, safety and security in mail services. (mandatory)
  • Handle mail (optional)
  • Plan routes to mail destinations (optional)
  • Process mail through automated systems (optional).

For a full list of units, download the qualification handbook from the centre documents.

What Careers Can This Lead To?

A qualification in Mail Services can help you progress in any role where you work with mail, for example:

  • Postman/postwoman
  • Mail processor
  • Courier
  • Messenger
  • Collection and distribution van driver.

You can take the Certificate in Mail Services as part of a Mail Services Apprenticeship. You'll also take:

  • Level 2 Award in Mail Services Principles (6815)
  • Key/Functional Skills
  • Employee Rights and Responsibilities.

After taking these qualifications you could move up the employment ladder by taking:

  • ILM Level 3 Supervisory and Management qualifications
  • Level 2 Warehousing and Storage qualification
  • Level 3 Logistics Operations Management qualification.

Mail Services (6814-02)

Last Registration Date: 31 Oct 2017

Level 2 Award in Mail Services

  • Accreditation No: 500/8068/4 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 9 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 48 - 51 This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/10/2019 This is the last date that a certificate can be issued

Level 2 Certificate in Mail Services

  • Accreditation No: 500/8069/6 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 26 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 124 - 134 This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/10/2019 This is the last date that a certificate can be issued

Level 2 Diploma in Mail Services

  • Accreditation No: 500/8070/2 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 37 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 184 - 189 This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/10/2019 This is the last date that a certificate can be issued

Level 2 in Package Distribution Services (6814-22)

Last Registration Date: 31 Dec 2016

Level 2 Award in Package Distribution Services

  • Accreditation No: 600/0497/6 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 9 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 48 - 51 This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/12/2018 This is the last date that a certificate can be issued

Level 2 Certificate in Package Distribution Services

  • Accreditation No: 600/0649/3 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 26 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 124 - 134 This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/12/2018 This is the last date that a certificate can be issued

Level 2 Diploma in Package Distribution Services

  • Accreditation No: 600/0768/0 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 37 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 184 - 189 This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 30/06/2018 This is the last date that a certificate can be issued

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to WalledGarden.com and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form

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To offer this qualification please submit an application and we’ll help you get set up - you can become a City & Guilds qualification provider within 30 days.

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For Learners

Related Qualifications

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> (6815) Mail Services Principles