Retail (7519)

Last Updated: 11 Jun 2020
A qualification in Retail provides an introduction to the retail sector for learners looking for work in the industry. It covers all the essential retail and customer service skills that employers are looking for.
This Award is suitable for learners of all ages looking to enter the retail industry. It has been developed mainly for school leavers considering employment or pre-apprenticeship programmes, but it is also suitable for adult returnees or those undergoing a career change. It can form part of a foundation learning programme.
Available to deliver in the following:
  • England
  • Wales – please check QiW website for available funding
  • Scotland
  • Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

General Information

What Is Involved In Studying This Course?

This introduction to the retail sector helps you to develop essential knowledge and skills, such as:

  • Understanding the retail workplace
  • Handling stock
  • Looking after customers
  • Keeping the workplace clean and tidy.

Learners will be taught in a classroom environment and assessed via assignments.

Is this level right for me?

Entry level 3
Ideal for those with little or no experience of the retail sector or of the world of work.
What Careers Can This Lead To?

There are opportunities in a wide range of retailers, from music and fashion specialists to supermarkets and department stores. These qualifications can help you to progress in a wide range of retail roles, including:

  • Retail assistant
  • Counter assistant
  • Stock controller
  • Apprentice
  • Warehouse general assistant.

Learners may also want to go on to take the following related qualifications:

  • City & Guilds Level 1,2 and 3 Award, Certificate and Diploma in Retail Skills (7536)
  • City & Guilds Level 1,2 and 3 Award and Certificate in Retail Knowledge (1013).
What Is Involved With Delivering This Course?

To deliver these qualifications you will need qualified assessors - you can train internal members of staff or recruit specially.

You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.

Centres can gain fast-track approval if they currently offer: Level 1, 2 and 3 N/SVQ in Retail (1008), Level 1, 2 and 3 Award, Certificate and Diploma in Retail Skills (7536) or Level 1, 2 and 3 Award and Certificate in Retail Knowledge (1013).

Download the form for fast-track approval from the centre documents section.

To find all the resource requirements, download the qualification handbook from the centre documents section.

Entry 3

Entry level 3 is ideal for those with little or no experience of the retail sector or of the world of work.

You  complete three of the following units to achieve the award:

  • Discovering the retail workplace
  • Introduction to handling stock in a retail environment
  • Introduction to keeping the work area clean, tidy and safe in a retail environment
  • Introduction to looking after customers in a retail environment.

For more information, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

There are opportunities in a wide range of retailers, from music and fashion specialists to supermarkets and department stores. These qualifications can help you to progress in a wide range of retail roles, including:

  • Retail assistant
  • Counter assistant
  • Stock controller
  • Apprentice
  • Warehouse general assistant.

Learners may also want to go on to take the following related qualifications:

  • City & Guilds Level 1,2 and 3 Award, Certificate and Diploma in Retail Skills (7536)
  • City & Guilds Level 1,2 and 3 Award and Certificate in Retail Knowledge (1013).
Entry Level 3 Award in Introduction to Retail Skills (7519-01)
Last Registration Date: 31 Dec 2023

Entry Level 3 Award in Introduction to Retail Skills

  • Accreditation No: 500/6836/2 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 9 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 90 - 90 This is the average contact time a centre would typically commit
  • Total Qualification Time: 90 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/12/2024 This is the last date that a certificate can be issued
  • Qualification fees in the UK: £71.00 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

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Related Qualifications

Browse some of our related qualifications:

> (1013) Retail Knowledge

> (7384) Retail Skills