You can choose the qualification that demonstrates specialist knowledge and skills you have developed such as:
- Customer service
- Serving refreshments
- Facilitating playing of gaming machines
- Processing betting transactions
- Bingo calling
- Facilitating casino games such as American Roulette, Blackjack, Poker, Texas Holdem or Punto Banco.
You will learn on the job in the work environment.
Assessment will also take place in the workplace and will include a portfolio of evidence to meet the criteria of the qualification
Which Level is right for me?
You are working in gambling operations and have some relevant knowledge and skills, usually from a role where you've been supervised.
You are working in gambling operations and have a great deal of technical skills and knowledge. You work with minimum supervision and have a good record of safety, fault correction and ensuring work meets the required standard.