Functional Skills

Our Functional Skills offer

  • Entry Level qualifications – full suite of externally set and internally marked on-demand Entry Level Functional Skills.
  • Levels 1 and 2 paper-delivered offer – externally set and marked paper-delivered assessments. Select the date of your choice with just two weeks' notice through named on-demand.
  • Level 1 and 2 onscreen offer – on-demand onscreen assessments. Select the date of your choice with just 30-minutes' notice through our online assessment platform, e-volve.
  • In-app assessments for Functional Skills ICT - learners can now take ICT assessments using familiar MS Office applications
  • 20 working days results turnaround - results notification within 20 working days of upload/receipt of completed assessments.
  • Work Ready programme – Functional Skills is a major component of our Work Ready offer, which provides learners with the skills they need for employment.


We have an extensive support package available for Functional Skills including:

  • Online SmartScreen teaching and learning support – range of free and subscription resources including on-demand learning support materials, expert advice and tutor forums.
  • e-Functional Skills blended learning resource - complete end-to-end Functional Skills teaching and learning resource designed to guide learners through their course and better prepare them for their end assessment.
  • Dedicated qualification webpages - access to all the resources you need, including FAQs, sample assessments, demonstrations and examiner’s reports.  
  • On-going free face-to-face support – network events held throughout the year and additional support from local offices, specialist advisors, Business Managers and the widest network of EQAs.
  • Staff CPD and bespoke maths and English support through our Advance consultancy service

Get up and running quickly

We have everything in place to ensure you can start delivering Functional Skills as soon as possible.

Adult Literacy and Numeracy, ESOL, Skills for Life and ICT Skills for Life centres are able to complete a fast track approval form. All other centres can request assistance to complete a qualification approval form (QAP).

Discover more about Functional Skills

For additional information about Functional Skills, visit the qualification page or contact a member of the team today using the following options;

  • Email - we're always available for direct queries and advice about Functional Skills. Simply email For general and operational queries please contact
  • Call us - on 0844 543 0000 if you would like to speak to a local Business Manager or specialist Advisor for more information, guidance or support.
    Calls to our 0844 numbers cost 5 pence per minute plus your telephone company’s access charge

Offer Functional Skills

To offer Functional Skills please submit an application and we’ll help you get set up - you can become a City & Guilds qualification provider within 30 days.

Make an application >

New e-Functional Skills

e-Functional Skills is an online Functional Skills teaching and learning resource designed to help a centre guide learners from initial assessment to exam success.

More about e-Functional Skills >

Maths and English

Functional Skills provide the perfect complement to our wider offer in Maths and English.

Find out how City & Guilds is providing the most flexible and relevant maths and English qualifications and support available, to ensure all learners achieve the skills needed to succeed.

Maths and English >

Improving Functional Skills

We are planning and implementing a series of changes and improvements to our Functional Skills offer, across all three subject areas – maths, English and ICT.

Find out more >

Customer who is happy after signing up to Preference Centre.

My Preferences

Sign up to our brand new preference centre to receive communications that are specifically relevant to you.

Sign up now