Updated 14 October

Appeals and results –
an update

Thank you for your patience and understanding as we work through a number of appeals relating to this summer’s CAG process.

We understand the urgency and importance of these appealed grades to you and your learners, and are working at full capacity to get these out to you as soon as possible.

We have received a high number of appeals, with many coming in after the deadline date of 17 September. As a high volume of appeals have come through in recent weeks beyond the deadline date, we do anticipate that these will be processed outside of our initial published timeframes.

As a reminder the timescale for the appeals process is 20 working days, and an additional five days to process and deliver the results. We are working as hard as possible to process and deliver within these timeframes, and if it is possible to process in a shorter timescale we will issue appealed results sooner to you.

Earlier this year we developed a short guide which gives an overview of the process and information on our Appeals process - both of these documents can be shared with learners.

Calculated results process for summer 2020

Appeals for calculated results

The Application for an Appeal – calculated results form, among other relevant documents, can be found in the Appeals section on this dedicated page.

If you need to submit an exception request they can be found on this dedicated page.

If you have any concerns about centre assessment grades submissions please contact estimation.quality@cityandguilds.com.

Thank you again for your understanding as we work through this process.