Updated 08 January
End-point assessment –
support and guidance for customers regarding Covid-19
Updated 7 January – Support for EPA
Following the recent Government announcements regarding the National Lockdown, we would like to reassure you that our End-Point Assessment teams will continue to support you and your apprentices, the majority of standards we offer are open and available during this time.
Across the many apprenticeships standards we offer, we currently have 36 that can be delivered fully remotely and we have 17 standards that require a face-to-face element. Providing customers meet all COVID-19 safety guidelines we are able to proceed with the majority of these standards, please take a look at the status of standards list below:
View the current status of standards at a glance
View detailed guidance of EPA dispensations by sector
If you need support please contact us and we will be happy to help you with your End-Point assessment needs.
We understand and appreciate the challenges you are facing with the ongoing disruption caused by Covid-19, and we are committed to providing a positive experience during this period.
While many of our staff at City & Guilds and ILM will be working remotely, we will be fully operational and working hard to support you with end-point assessment.
The City & Guilds and ILM team is still on hand to provide customer support, technical support, and to meet any other needs.
You can access front-line support by:
We will be updating this page regularly. Please check in to stay up-to-date with the latest information and guidance.
To support you, we have published answers to frequently asked questions (FAQs), which we encourage you to read.