Covid-19 End-point Assesment Banner

End-point Assessment

Updated 04 March

End-point assessment –
support and guidance for customers regarding Covid-19

04 March 2021 – New Covid-19 Flexibility permitting EPA prior to Functional Skills achievement

Last week a new temporary flexibility has been introduced by the ESFA. This allows apprentices that are ready to take their FSQ assessments in English and maths to proceed with their end-point assessment - and complete their FSQ assessment at a later date. If you are interested in this dispensation, please see more details below.

This page has been updated with information and guidance of how to apply for this dispensation. Please find details of the process below.

Find out how to apply


Updated 7 January – Support for EPA

Following the recent Government announcements regarding the National Lockdown, we would like to reassure you that our End-Point Assessment teams will continue to support you and your apprentices, the majority of standards we offer are open and available during this time.

Across the many apprenticeships standards we offer, we currently have 36 that can be delivered fully remotely and we have 17 standards that require a face-to-face element. Providing customers meet all COVID-19 safety guidelines we are able to proceed with the majority of these standards, please take a look at the status of standards list below:

View the current status of standards at a glance

View detailed guidance of EPA dispensations by sector

If you need support please contact us and we will be happy to help you with your End-Point assessment needs.


We understand and appreciate the challenges you are facing with the ongoing disruption caused by Covid-19, and we are committed to providing a positive experience during this period.

While many of our staff at City & Guilds and ILM will be working remotely, we will be fully operational and working hard to support you with end-point assessment.

The City & Guilds and ILM team is still on hand to provide customer support, technical support, and to meet any other needs.

You can access front-line support by:

We will be updating this page regularly. Please check in to stay up-to-date with the latest information and guidance.

To support you, we have published answers to frequently asked questions (FAQs), which we encourage you to read.

EPA dispensations 2020-21

Please find our updated sector guides that set out dispensations arrangements for 2020-21.

Find out more

Returning to Face-to-Face assessments

We have now put in place an online declaration form for centres to complete, to provide assurances on the safety of the EPA venues.

Find out more

Functional skills

Information and updates regarding Functional Skills assessments and remote testing.

Find out more

EPA event scheduling

If you have a scheduled EPA event (remote or face-to-face) that is affected by Covid-19, please contact us as soon as possible via:

centresupport@cityandguilds.com or 0192 4930 800.

FAQs and guidance

Please read our FAQs covering EPA events, registrations, gateway, remote delivery and certification.

View our FAQs