Updated 20 November
End-point assessment –
support and guidance for customers regarding Covid-19
We understand and appreciate the challenges you are facing with the ongoing disruption caused by Covid-19, and we are committed to providing a positive experience during this period.
While many of our staff at City & Guilds and ILM will be working remotely, we will be fully operational and working hard to support you with end-point assessment.
The City & Guilds and ILM team is still on hand to provide customer support, technical support, and to meet any other needs.
You can access front-line support by:
We will be updating this page regularly. Please check in to stay up-to-date with the latest information and guidance.
To support you, we have published answers to frequently asked questions (FAQs), which we encourage you to read.