Updated 16 June

Wales, Scotland and Northern Ireland –
Covid-19

City & Guilds are working closely with regulators and stakeholders in Wales, Scotland and Northern Ireland to deal with the challenges of Covid-19.

In light of the impact of Covid-19, our overarching aim is allow learners to receive results, where possible, for the summer period so they can progress onto further education and employment without delay. We appreciate that this current situation is concerning and frustrating for you and your learners and we would like to take this opportunity to thank you for your patience as we worked through the details of the processes and requirements to ensure you have everything you need to move your learners on.

We are committed to deliver a process that, as far as possible, will be practical and manageable for centres, support the validity and reliability of candidate results and maintain standards.

This page sets out the latest statements and position for each country and will be updated regularly to keep you up to date.

Updated 26 May – Health and Social Care, and Childcare qualifications

We have been working closely with Qualifications Wales, Social Care Wales and Health Education Improvement Wales and other sector stakeholders to manage challenges to learning delivery and the administration of our exams and assessments. Following the announcement from Qualification Wales regarding the assessment mitigations to be used to support all Health & Social Care and Childcare learners due to complete their qualifications by 31 July 2020 City & Guilds have now produced detailed guidance to support the delivery of these mitigations for the new Wales only qualifications, which have been taught since September 2019, and for the legacy qualifications which continue to be offered to learners in Wales.

For the new Wales only qualifications guidance can be found in the Health and Care Learning Wales website.

For the legacy qualifications which continue to be offered to learners in Wales please find attached below our Assessment mitigation centre guidance for Wales and Northern Ireland.

Please note that this guidance applies to learners who were scheduled to complete their qualifications by 31st July 2020 and who have been able to do through the use of the outlined mitigations.

Download the guidance

The Assessment mitigation centre guidance to be used for all other learners is currently under discussion with the sector and qualifications regulators in Wales and Northern Ireland, this will be published shortly.

If you are a centre in Wales delivering UK qualifications please check our UK qualifications set of guidance on our dedicated page.


UPDATED – 16 June 2020, Essential Skills (3868)

Essential Skills Wales (3868) Partial completion process

In order to clarify the process and differentiate the partial completion process from the centre assessment grades process, we have separated the declarations you must submit and updated our guidance accordingly.

Please refer to the 3868 Information for Heads of Centre, heads of department and tutors on the determination of centre assessment grades, in relation to Covid-19 disruption document for guidance on candidates eligible for partial completion.

Once you have identified your eligible candidates, please complete the Essential Skills Wales (3868) Covid-19 Partial Completion Declaration, which can be found here.

This is now a separate declaration to the CAG-CD5 (Centre declaration for centre assessment grades) which should only be completed for those learners who are not eligible for partial completion.

You do not need to submit any information via the CAG tool for candidates who are eligible for partial completion. Please note: if components have been claimed, these candidates will not be displayed in the CAG tool. If you see candidates that are eligible for partial completion in the CAG tool, please contact City & Guilds.

Please note: the deadline for claiming successfully completed components was the 31 May 2020. Centres can no longer claim for these. If a learner has completed a component, this should be used as evidence towards a centre assessment grade. Centres must enter centre assessment grades on Walled Garden.

If you have any queries regarding the above changes, please contact estimation.quality@cityandguilds.com or 0300 303 53 52.


UPDATED – 29 May 2020. Essential Skills (3868)

Further to the announcement on 20 April from Qualification Wales that all Essential Skills learners due to complete their qualification this summer will receive a calculated result, City & Guilds has now produced detailed guidance on the process for partial completion and calculating grades.

We are incredibly grateful for your support and patience as we have worked through this process and developed guidance which we hope will ensure:

  • the maximum number of candidates possible receive the results that they would have most likely have achieved had they been able to take their assessments in summer 2020
  • candidates are protected, as far as is possible, from being systematically advantaged or disadvantaged by the current situation
  • candidates are treated as fairly as possible and are able to complete and progress onto the next stage of their career or education.

The guidance for Heads of Centre, Heads of Department and tutors on the determination of centre assessment grades, in relation to Covid-19 disruption has been updated to add some clarity, and is available.

Download the guidance


Submitting centre assessment grades

To support you in the process of calculating and submitting candidate grades review the guides and document.

Submit Centre Assessment Grades / Declaration


Further support

To help you in the process of calculating and submitting candidate grades you can also find a process overview, a recorded presentation and a six-step guide to support you through the process.

We understand that you will have questions and queries, and our Customer Service team are on hand and happy to support you.

Our Welsh Business Development Manager, Direct Sales and customer supporting teams also remain available to support you and answer questions during this transition time.

Please find the statement from Qualifications Wales and FAQs from 20 April.

If you are a centre in Wales delivering UK qualifications please check our UK qualifications set of guidance on our dedicated page


Submission and learner declaration forms

Please find the Adaptation Submission form and Adaptation Learner Declaration form here.

Download the submission form

Download the learner declaration form


Please continue to visit the City & Guilds Covid-19 area of the website (in particular this section relating to Wales, Scotland and Northern Ireland) for regular updates.

UPDATE - 30 July 2020

We have received confirmation from SQA, the regulator, on the assessment mitigations for the hair, barbering and beauty SVQs.

Please view the guidance statement by Habia for the adaptation of assessments for all the knowledge and skills elements of these SVQs. We are working through some extra guidance to support these adaptations for the City & Guilds SVQ assessments and will post our guidance on this page shortly.

View Habia Guidance

UPDATE – 29 May 2020. Guidance for Centres

Please find an overview of mitigation approaches for qualifications regulated in Scotland and for our qualifications on the SCQF for Summer 2020, in relation to Covid-19, and the list of qualifications with assessment mitigations agreed for them.

Download the guide

For our Scotland customers, we have recorded a webinar detailing an overview of our mitigation approach for our SVQ and SCQF credit rated offer. This also includes update from our Construction Technical Adviser, Ian Roberts, who provides more specific information for the Construction sector.

Watch the webinar

UPDATED – 29 May 2020. Essential Skills (4800)

Further to collaborative work with regulators and other Awarding Organisations, City & Guilds has produced detailed guidance on the process for issuing grades to candidates on Essential Skills programmes. 

We are incredibly grateful to you for your support and patience as we have worked through this process and developed guidance which we hope will ensure:

  • the maximum number of candidates possible receive the results that they would have most likely have achieved had they been able to take their assessments in summer 2020
  • candidates are protected, as far as is possible, from being systematically advantaged or disadvantaged by the current situation
  • candidates are treated as fairly as possible and are able to complete and progress onto the next stage of their career or education.

The guidance is for Heads of Centre, Heads of Department and tutors and provides you with information on the determination of centre assessment grades, in relation to Covid-19 disruption. It has been updated to add some clarity, and is available.

Download the guidance


Submitting centre assessment grades

To support you in the process of calculating and submitting candidate grades the following guides and documents have been provided:

Submit Centre Assessment Grades / Declaration

A useful process overview for the completion of activities and a five-step guide for calculating grades, are available to give you a high level summary of the approach.

We understand that you will have questions and queries, and our Customer Service team are on hand and happy to support you.

Our Direct Sales and customer supporting teams also remain available to support you and answer questions during this transition time.

Please continue to visit the City & Guilds Covid-19 area of the website (in particular this section relating to Wales, Scotland and Northern Ireland) for regular updates.

Further updates will also be sent though our customer alerts system.


Health and Social Care and Child Care qualifications update – 07 July 2020

Updated 07 September – Assessment mitigation guidance for Health and Social Care and Child Care qualifications for Wales and Northern Ireland

Please find attached below the Assessment mitigation centre guidance for Wales and Northern Ireland.

Please note that this guidance applies to learners who were scheduled to complete their qualifications by 31st July 2020 and who have been able to do through the use of the outlined mitigations.

Download the guidance

The Assessment mitigation centre guidance to be used for all other learners is currently under discussion with the sector and qualifications regulators in Wales and Northern Ireland, this will be published shortly.

If you are a centre in Northern Ireland delivering UK qualifications please check our UK qualifications set of guidance on our dedicated page.


Primary mitigations for qualifications in Northern Ireland

In light of the impact of Covid-19, our overarching aim is allow learners to receive results, where possible, for the summer period so they can progress onto further education and employment without delay.

Please view our list of primary mitigation approaches for qualifications delivered in Northern Ireland by industry.

View the list

Please also find a letter to learners that you can pass to your learners, from our Executive Director, Mandy Smith. The letter gives an overview of the mitigation approaches and next steps.


Submission and learner declaration forms

Please find the Adaptation Submission form and Adaptation Learner Declaration form here.

Download the submission form

Download the learner declaration form

Emergency learner support

We are committed to support you through new ways of working. Our Smartscreen resources provide enhanced content to support distance and online learning. Find out more if your portfolio is supported.

Find out more

City & Guilds Group statement

View the City & Guilds Group response to coronavirus, including updates on support for customers, frontline services and business continuity.

Download the statement

Advice and support – useful links

There is a wealth of advice and information you can access. Please visit the link below for more information.

Guidance and advice regarding coronavirus