Updated 29 May

Wales, Scotland and Northern Ireland –
Covid-19

City & Guilds are working closely with regulators and stakeholders in Wales, Scotland and Northern Ireland to deal with the challenges of Covid-19.

In light of the impact of Covid-19, our overarching aim is allow learners to receive results, where possible, for the summer period so they can progress onto further education and employment without delay. We appreciate that this current situation is concerning and frustrating for you and your learners and we would like to take this opportunity to thank you for your patience as we worked through the details of the processes and requirements to ensure you have everything you need to move your learners on.

We are committed to deliver a process that, as far as possible, will be practical and manageable for centres, support the validity and reliability of candidate results and maintain standards.

This page sets out the latest statements and position for each country and will be updated regularly to keep you up to date.

Updated 26 May – Health and Social Care, and Childcare qualifications

We have been working closely with Qualifications Wales, Social Care Wales and Health Education Improvement Wales and other sector stakeholders to manage challenges to learning delivery and the administration of our exams and assessments. Following the announcement from Qualification Wales regarding the assessment mitigations to be used to support all Health & Social Care and Childcare learners due to complete their qualifications by 31 July 2020 City & Guilds have now produced detailed guidance to support the delivery of these mitigations for the new Wales only qualifications, which have been taught since September 2019, and for the legacy qualifications which continue to be offered to learners in Wales.

For the new Wales only qualifications guidance can be found in the Health and Care Learning Wales website.

For the legacy qualifications which continue to be offered to learners in Wales please find attached below our Assessment mitigation centre guidance for Wales and Northern Ireland.

Download the guidance

If you are a centre in Wales delivering UK qualifications please check our UK qualifications set of guidance on our dedicated page.


UPDATED – 29 May 2020. Essential Skills (3868)

Further to the announcement on 20 April from Qualification Wales that all Essential Skills learners due to complete their qualification this summer will receive a calculated result, City & Guilds has now produced detailed guidance on the process for partial completion and calculating grades.

We are incredibly grateful for your support and patience as we have worked through this process and developed guidance which we hope will ensure:

  • the maximum number of candidates possible receive the results that they would have most likely have achieved had they been able to take their assessments in summer 2020
  • candidates are protected, as far as is possible, from being systematically advantaged or disadvantaged by the current situation
  • candidates are treated as fairly as possible and are able to complete and progress onto the next stage of their career or education.

The guidance for Heads of Centre, Heads of Department and tutors on the determination of centre assessment grades, in relation to Covid-19 disruption has been updated to add some clarity, and is available.

Download the guidance


Submitting centre assessment grades

To support you in the process of calculating and submitting candidate grades review the guides and document.

Submit Centre Assessment Grades / Declaration


Further support

To help you in the process of calculating and submitting candidate grades you can also find a process overview and a six-step guide to support you through the process.

We understand that you will have questions and queries, and our Customer Service team are on hand and happy to support you.

Our Welsh Business Development Manager, Direct Sales and customer supporting teams also remain available to support you and answer questions during this transition time.

Please find the statement from Qualifications Wales and FAQs from 20 April.

If you are a centre in Wales delivering UK qualifications please check our UK qualifications set of guidance on our dedicated page


Submission and learner declaration forms

Please find the Adaptation Submission form and Adaptation Learner Declaration form here.

Download the submission form

Download the learner declaration form


Please continue to visit the City & Guilds Covid-19 area of the website (in particular this section relating to Wales, Scotland and Northern Ireland) for regular updates.

UPDATED – 29 May 2020. Guidance for Centres

Please find an overview of mitigation approaches for qualifications regulated in Scotland and for our qualifications on the SCQF for Summer 2020, in relation to Covid-19, and the list of qualifications with assessment mitigations agreed for them.

Download the guide

Kerry Bamber, our Scottish Business Manager, will host a webinar for all approved centres on Tuesday 2 June 14.00, to answer any questions you may have about our guidance and to advise on any related operational processes as required.

If you are a centre in Scotland delivering UK qualifications please check our UK qualifications set of guidance on our dedicated page.

UPDATED – 29 May 2020. Essential Skills (4800)

Further to collaborative work with regulators and other Awarding Organisations, City & Guilds has produced detailed guidance on the process for issuing grades to candidates on Essential Skills programmes. 

We are incredibly grateful to you for your support and patience as we have worked through this process and developed guidance which we hope will ensure:

  • the maximum number of candidates possible receive the results that they would have most likely have achieved had they been able to take their assessments in summer 2020
  • candidates are protected, as far as is possible, from being systematically advantaged or disadvantaged by the current situation
  • candidates are treated as fairly as possible and are able to complete and progress onto the next stage of their career or education.

The guidance is for Heads of Centre, Heads of Department and tutors and provides you with information on the determination of centre assessment grades, in relation to Covid-19 disruption. It has been updated to add some clarity, and is available.

Download the guidance


Submitting centre assessment grades

To support you in the process of calculating and submitting candidate grades the following guides and documents have been provided:

Submit Centre Assessment Grades / Declaration

A useful process overview for the completion of activities and a five-step guide for calculating grades, are available to give you a high level summary of the approach.

We understand that you will have questions and queries, and our Customer Service team are on hand and happy to support you.

Our Direct Sales and customer supporting teams also remain available to support you and answer questions during this transition time.

Please continue to visit the City & Guilds Covid-19 area of the website (in particular this section relating to Wales, Scotland and Northern Ireland) for regular updates.

Further updates will also be sent though our customer alerts system.


Health and Social Care and Child Care qualifications update – 22 May

Updated 22 May – Assessment mitigation guidance for Health and Social Care and Child Care qualifications for Wales and Northern Ireland

Please find attached below the Assessment mitigation centre guidance for Wales and Northern Ireland.

Download the guidance


Primary mitigations for qualifications in Northern Ireland

In light of the impact of Covid-19, our overarching aim is allow learners to receive results, where possible, for the summer period so they can progress onto further education and employment without delay.

Please view our list of primary mitigation approaches for qualifications delivered in Northern Ireland by industry.

View the list

If you are a centre in Northern Ireland delivering UK qualifications please check our UK qualifications set of guidance on our dedicated page.


Submission and learner declaration forms

Please find the Adaptation Submission form and Adaptation Learner Declaration form here.

Download the submission form

Download the learner declaration form

Emergency learner support

We are committed to support you through new ways of working. Our Smartscreen resources provide enhanced content to support distance and online learning. Find out more if your portfolio is supported.

Find out more

City & Guilds Group statement

View the City & Guilds Group response to coronavirus, including updates on support for customers, frontline services and business continuity.

Download the statement

Advice and support – useful links

There is a wealth of advice and information you can access. Please visit the link below for more information.

Guidance and advice regarding coronavirus