Over the last few weeks, the impact of Covid-19 has affected the entire market in which we operate with the majority of our customers closing their premises and moving to alternative remote working models.
As a result, over the past few weeks we have encountered increasing challenges in securely delivering hard copy certificates. Data security is a major priority for us and we need to ensure your organisation and learner data is protected.
In light of these challenges we have reviewed the printing and delivery of hard copy certificates. As a result, we have taken the decision to temporarily pause printing of hard copy certificates with immediate effect.
You will continue to have access to Results and Certificate confirmation via the Walled Garden. Furthermore, you will be able to access e-certificates of City & Guilds qualification certificates online through our myCertis provision.