Some users of the course have not met the completion criteria and therefore not received a digital credential.
How to check if you have completed the course;
- Log into the learning site
- Once in the course, you will be required to complete each section in order. Progress through each section can be checked in the Progress Bar at the top of each page, and you can quickly navigate to any sections not yet complete
- Once you have complete all sections, close the course by using the X button in the top right of the screen
- Once complete, the course score will display 100%. you will be able to download a completion certificate
- We'll send your digital credential by email within three working days.
Thank you again for taking this course. If you had questions please contact our customer service team on 0844 543 0000 or centresupport@cityandguilds.com.