Business Administration Apprenticeships qualifications and training courses

Last Updated: 05 Oct 2018

Our Business Administration Apprenticeships provide learners with the skills needed to progress in a business support role. Areas covered include administration, communication, providing reception services, IT skills and specialist pathways including legal administration in partnership with CILEx and medical administration in partnership with AMSPAR.

The Apprenticeship framework document, including information on the Employment Rights & Responsibilities (ERR) and Personal Learning & Thinking Skills (PLTS), can be found at:

England and Wales: www.afo.sscalliance.org
Scotland: www.skillsdevelopmentscotland.co.uk
Northern Ireland: www.nidirect.gov.uk

Interested in delivering this apprenticeship?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form.

General Information

Level 2

Business Administration Intermediate Apprenticeship (Level 2) - England (9645-02)

Mandatory
Functional Skills Mathematics 3748-02 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Level 2 Diploma in Business Administration 5528-02 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Level 2 Certificate in Healthcare Support Services 4223-02 Level 2 Diploma in Photo Imaging Competence 7532-02 Level 2 Land-based Technology 0075-02 Award in Employability Skills 5546-02 Level 2 Awards in Creative Techniques in 2D and 3D 7156-02 ESOL Skills for Life full-mode qualifications 4692-02 Level 2 Certificate in Clinical Skills 3051-02 Level 6 NVQ Diploma in Construction Site Management (Construction)- Highways and Maintenance Repair 6578-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Level 2 Rail Engineering Operative Competence 6499-02 Level 2 NVQ Diploma in Hairdressing 3008-02 Level 2 Diplomas in Photo Imaging 7512-02 Level 2 NVQ Diploma in Business Improvement Techniques 7576-02 Level 5 Awards for Professional Recognition 9200-02

Business Administration Intermediate Apprenticeship (Legal Administration) (Level 2) - England (9645-04)

Mandatory
Functional Skills Mathematics 3748-02 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Level 2 Diploma in Legal Administration 5528-12 Level 2 Diploma in Business Administration 5528-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Level 2 Certificate in Healthcare Support Services 4223-02 Level 2 Diploma in Photo Imaging Competence 7532-02 Level 2 Land-based Technology 0075-02 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Level 2 Award in Cleaning Principles 7695-01 Level 1 Award, Certificate and Diploma in Land-based Studies 0361-01 Level 1 Award in Office Procedures 8993-01 Level 1 NVQ Award in Sport and Active Leisure 4863-01 Level 3 Countryside Management 0076-03 Level 3 in Floristry 0351-03 Level 2 Award in the Safe Use of Pesticides 0216-01 Level 3 Diploma in Business Administration 5528-03 Level 3 Diploma in Medical Administration 5528-23 Level 2 Diploma in Medical Administration 5528-22 Level 2 NVQ Diploma in Beauty Therapy - Make-up 3007-03 Level 1 NVQ Certificate in Business and Administration 4428-01 Level 2 Award in Air Cabin Crew (New Entrant) 4849-01 Level 3 Award in Computerised Accounts 8989-03 Level 3 Forestry and Arboriculture 0077-03 Qualifications in Working with Substance Misuse 7542-01 Level 3 in Computer Aided Design and Manufacturing 7579-03 Entry Level 1 Qualifications in Personal Progress 3803-01 Start IT - Entry Level 3 for IT Users 4249-01 Level 3 Diploma in Legal Administration 5528-13 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 4 NVQ Diploma in Business Administration 5528-04

Business Administration Intermediate Apprenticeship (Medical Administration) (Level 2) - England (9645-14)

Mandatory
Functional Skills Mathematics 3748-02 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Level 2 Diploma in Medical Administration 5528-22 Level 2 Diploma in Business Administration 5528-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Level 4 NVQ Diploma in Business Administration 5528-04 Level 2 Certificate in Healthcare Support Services 4223-02 Level 2 Diploma in Photo Imaging Competence 7532-02 Level 2 Land-based Technology 0075-02 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills English 3748-01 Level 2 Award in Cleaning Principles 7695-01 Level 1 Award, Certificate and Diploma in Land-based Studies 0361-01 Level 1 Award in Office Procedures 8993-01 Level 1 NVQ Award in Sport and Active Leisure 4863-01 Level 3 Countryside Management 0076-03 Level 3 in Floristry 0351-03 Level 2 Award in the Safe Use of Pesticides 0216-01 Level 3 Diploma in Business Administration 5528-03 Level 3 Diploma in Medical Administration 5528-23 Level 1 NVQ Certificate in Business and Administration 4428-01 Level 2 Award in Air Cabin Crew (New Entrant) 4849-01 Level 3 Award in Computerised Accounts 8989-03 Level 3 Forestry and Arboriculture 0077-03 Level 3 in Computer Aided Design and Manufacturing 7579-03 Level 2 NVQ Diploma in Beauty Therapy - Make-up 3007-03 Entry Level 1 Qualifications in Personal Progress 3803-01 Start IT - Entry Level 3 for IT Users 4249-01 Qualifications in Working with Substance Misuse 7542-01 Level 3 Diploma in Legal Administration 5528-13 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 2 Diploma in Legal Administration 5528-12

Level 3

Business Administration Advanced Apprenticeship (Level 3) - England (9645-03)

Mandatory
Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Mathematics 3748-02 Functional Skills English 3748-01 Level 3 Diploma in Business Administration 5528-03 Functional Skills English 3748-01 Functional Skills English 3748-01 Functional Skills English 3748-01 Level 3 Diploma in Aviation Operations on the Ground 4877-03 Level 3 Land-based Technology 0075-03 Functional Skills English 3748-01 Level 3 NVQ Diploma in Decorative Finishing – Painting and Decorating (Construction) 6572-03 Extended Award in Employability Skills 5546-03 Level 3 Diploma in Photo Imaging Competence 7532-03 Essential Digital Literacy Skills 3868-03 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 3 Diploma in ICT Professional Competence 4520-03 Level 3 Principles of Sustainable Resource Management 7517-03 Entry Level 3 Introduction to Vehicle Body & Paint Maintenance 3902-02 Qualifications in Working with Substance Misuse 7542-01 ITQ Level 1 for IT users 7574-01 Level 1 Award, Certificate and Diploma in Land-based Studies 0361-01 Level 1 NVQ Certificate in Supporting the production of furniture and furnishings 5782-01 Entry Level 1 Qualifications in Personal Progress 3803-01 Level 1 Award in Business Finance 8990-01 Level 2 Award in Cleaning Principles 7695-01 Level 2 Award/Certificate for Home Technology Integrators 7575-01 Level 3 Diploma in Medical Administration 5528-23 Level 2 Diploma in Medical Administration 5528-22 Level 2 Diploma in Business Administration 5528-02 Level 3 Diploma in Legal Administration 5528-13 Level 4 NVQ Diploma in Business Administration 5528-04 Level 2 Diploma in Legal Administration 5528-12 Level 1 Award/Certificate in Business and Administration 4418-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 3 Certificate/Diploma for Dog Grooming Stylists 7763-03

Business Administration Advanced Apprenticeship (Legal Administration) (Level 3) - England (9645-05)

Mandatory
Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Mathematics 3748-02 Functional Skills English 3748-01 Level 3 Diploma in Legal Administration 5528-13 Functional Skills English 3748-01 Functional Skills English 3748-01 Functional Skills English 3748-01 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 3 NVQ Diploma in Heritage Skills (Construction) - (Metal Roofing) 6579-13 Level 3 Diploma in ICT Professional Competence 4520-03 Level 3 Principles of Sustainable Resource Management 7517-03 Entry Level 3 Introduction to Vehicle Body & Paint Maintenance 3902-02 Qualifications in Working with Substance Misuse 7542-01 ITQ Level 1 for IT users 7574-01 Level 1 Award, Certificate and Diploma in Land-based Studies 0361-01 Level 1 NVQ Certificate in Supporting the production of furniture and furnishings 5782-01 Level 3 Diploma in Medical Administration 5528-23 Entry Level 1 Qualifications in Personal Progress 3803-01 Level 1 Award in Business Finance 8990-01 Level 2 Award in Cleaning Principles 7695-01 Level 2 Award/Certificate for Home Technology Integrators 7575-01 Level 2 Diploma in Medical Administration 5528-22 Level 3 Diploma in Business Administration 5528-03 Level 2 Diploma in Business Administration 5528-02 Level 4 NVQ Diploma in Business Administration 5528-04 Level 2 Diploma in Legal Administration 5528-12 Level 1 Award/Certificate in Business and Administration 4418-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 3 Diploma in Exercise Referral 4907-13 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 1 Certificate in Construction Trade Occupations 6704-13 Level 5 Advanced Technician Diploma in Civil Engineering 9209-13 Level 3 Extended Diploma in Children’s Care, Learning and Development (Northern Ireland) 3609-13 Level 3 Social Media for Business 7513-13 Level 3 Diploma in Business Support 4475-13 Level 1 Diploma in Carpentry and Joinery 6706-13 Level 3 Certificate in Medical Terminology 5519-13 Level 2 NVQ Diploma In Construction Operations and Civil Engineering Services (Construction) - Construction Operations – General Building Operations 6574-13 Level 3 Telecommunication Systems 2730-13 Level 2 NVQ Diploma In Construction Operations and Civil Engineering Services (Construction) - Construction Operations – General Building Operations 6574-13 Level 2 Diploma in Creative Techniques - Interiors 7157-13 Level 2 Certificate in Practical Cleaning Skills 7139-13 Level 2 NVQ Diploma in Construction Operations and Civil Engineering Services (Construction) - Highways Maintenance – Excavation and Reinstatement 6566-13

Business Administration Advanced Apprenticeship (Medical Administration) (Level 3) - England (9645-15)

Mandatory
Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Mathematics 3748-02 Functional Skills English 3748-01 Level 3 Diploma in Medical Administration 5528-23 Functional Skills English 3748-01 Functional Skills English 3748-01 Functional Skills English 3748-01 Functional Skills English 3748-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 3 Diploma in Vehicle Sales Competence 4150-23 Level 3 Diploma in ICT Professional Competence 4520-03 Level 3 Principles of Sustainable Resource Management 7517-03 Entry Level 3 Introduction to Vehicle Body & Paint Maintenance 3902-02 Qualifications in Working with Substance Misuse 7542-01 ITQ Level 1 for IT users 7574-01 Level 1 Award, Certificate and Diploma in Land-based Studies 0361-01 Level 1 NVQ Certificate in Supporting the production of furniture and furnishings 5782-01 Entry Level 1 Qualifications in Personal Progress 3803-01 Level 1 Award in Business Finance 8990-01 Level 2 Award in Cleaning Principles 7695-01 Level 2 Award/Certificate for Home Technology Integrators 7575-01 Level 2 Diploma in Medical Administration 5528-22 Level 3 Diploma in Business Administration 5528-03 Level 2 Diploma in Business Administration 5528-02 Level 3 Diploma in Legal Administration 5528-13 Level 4 NVQ Diploma in Business Administration 5528-04 Level 2 Diploma in Legal Administration 5528-12 Level 1 Award/Certificate in Business and Administration 4418-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 2 Work-based Horticulture (Landscaping) 0065-23 Level 3 Award in the Installation of Solar Thermal Hot Water Systems 2399-23 Functional Skills Information and Communication Technology (ICT) 3748-03 Maths Skills - Themed Mathematics Awards 3847-23 Extended Award in Employability Skills (Northern Ireland) 5546-23 Level 2 Work-based Animal Care (Dog Grooming) 0067-23 Level 2 Diploma in Basic Aromatherapy Techniques 7607-23 Level 2 in Environmental Conservation 0070-23 Level 2 Diploma in Dry Lining 6713-23 Level 2 NVQ Diploma in Wood Occupations (Construction) – Structural Post and Beam Carpentry 6571-23 Level 2 NVQ Certificate in Plant Operations (Construction) – Attachments 6561-23 Extended Award in Employability Skills (Northern Ireland) 5546-23 Extended Award in Employability Skills (Northern Ireland) 5546-23 Level 2 Certificate in Creative Techniques in 2D and 3D 7156-23

Level 4

Business Administration Higher Apprenticeship (Business and Professional Administration) (Level 4) - England (9645-44)

Mandatory
Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Mathematics 3748-02 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Mathematics 3748-02 Functional Skills English 3748-01 Level 4 NVQ Diploma in Business Administration 5528-04 Level 4 Diploma in Business and Professional Administration 4710-04 Functional Skills English 3748-01 Functional Skills English 3748-01 Level 2 NVQ Diploma in Construction Operations and Civil Engineering Services - Construction Operations (Construction) - Drainage Construction 6574-04 Level 2 NVQ Diploma in Construction Operations and Civil Engineering Services - Construction Operations (Construction) - Drainage Construction 6574-04 Level 4 NVQ Diploma in Construction Site Supervision (Construction) (Conservation) 6577-04 Level 3 Diploma in Medical Administration 5519-04 Functional Skills English 3748-01 Functional Skills English 3748-01 Level 2 Diploma in Medical Administration 5528-22 Functional Skills Information and Communication Technology (ICT) 3748-03 Level 2 Diploma in Jewellery Manufacturing 7679-04 Level 3 Diploma in ICT Professional Competence 4520-03 Essential Employability Skills 3868-04 Level 3 Advanced Diploma in Food Preparation and Cookery Supervision 8065-04 Level 3 Principles of Sustainable Resource Management 7517-03 Level 4 Resource Efficiency and Sustainability 7530-04 Level 4 Certificate in Advanced Vehicle Diagnostics and Management Competence 4122-04 Level 4 NVQ Diploma in Spectator Safety Management 6852-04 Entry Level 3 Introduction to Vehicle Body & Paint Maintenance 3902-02 Level 3 Diploma in Aviation Operations 4955-04 Level 2 NVQ Certificate in Insulation and Building Treatments / Draught- proofing (Construction) 5931-04 Qualifications in Working with Substance Misuse 7542-01 ITQ Level 1 for IT users 7574-01 Level 1 Award, Certificate and Diploma in Land-based Studies 0361-01 Level 1 NVQ Certificate in Supporting the production of furniture and furnishings 5782-01 Entry Level 1 Qualifications in Personal Progress 3803-01 Level 1 Award in Business Finance 8990-01 Level 2 Award in Cleaning Principles 7695-01 Level 2 Award/Certificate for Home Technology Integrators 7575-01 Level 3 Diploma in Medical Administration 5528-23 Level 3 Diploma in Business Administration 5528-03 Level 2 Diploma in Business Administration 5528-02 Level 3 Diploma in Legal Administration 5528-13 Level 2 Diploma in Legal Administration 5528-12 Level 1 Award/Certificate in Business and Administration 4418-01 Functional Skills Information and Communication Technology (ICT) 3748-03 Functional Skills Information and Communication Technology (ICT) 3748-03 Certificate in Employability Skills 5546-04

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Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form.

Business Administration Apprenticeships (9645)

Interested in delivering this apprenticeship?

General Information

Level 2

Business Administration Intermediate Apprenticeship (Level 2) - England (9645-02)

Mandatory

Business Administration Intermediate Apprenticeship (Legal Administration) (Level 2) - England (9645-04)

Mandatory

Business Administration Intermediate Apprenticeship (Medical Administration) (Level 2) - England (9645-14)

Mandatory

Level 3

Business Administration Advanced Apprenticeship (Level 3) - England (9645-03)

Mandatory

Business Administration Advanced Apprenticeship (Legal Administration) (Level 3) - England (9645-05)

Mandatory

Business Administration Advanced Apprenticeship (Medical Administration) (Level 3) - England (9645-15)

Mandatory

Level 4

Business Administration Higher Apprenticeship (Business and Professional Administration) (Level 4) - England (9645-44)

Mandatory

Interested in delivering this qualification?

Like to offer these apprenticeships?

For Learners

Related Qualifications

Tools and Support

City & Guilds Group websites

Quick links

Business Administration Apprenticeships (9645)

Interested in delivering this apprenticeship?

General Information

Level 2

Business Administration Intermediate Apprenticeship (Level 2) - England (9645-02)

Mandatory

Business Administration Intermediate Apprenticeship (Legal Administration) (Level 2) - England (9645-04)

Mandatory

Business Administration Intermediate Apprenticeship (Medical Administration) (Level 2) - England (9645-14)

Mandatory

Level 3

Business Administration Advanced Apprenticeship (Level 3) - England (9645-03)

Mandatory

Business Administration Advanced Apprenticeship (Legal Administration) (Level 3) - England (9645-05)

Mandatory

Business Administration Advanced Apprenticeship (Medical Administration) (Level 3) - England (9645-15)

Mandatory

Level 4

Business Administration Higher Apprenticeship (Business and Professional Administration) (Level 4) - England (9645-44)

Mandatory

Interested in delivering this qualification?

Like to offer these apprenticeships?

For Learners

Related Qualifications

Related apprenticeships

Tools and Support

City & Guilds Group websites

Quick links