Heavy Vehicle (9302)

Last Updated: 08 Oct 2018

Product code 9302

LARS number 135

9302-12 Level 3 Heavy Vehicle Service and Maintenance Technician - End-point Assessment (with centre venue)
Registrations : Live Booking of EPA: Live First assessments: from December 2018

Coming Soon:
9302-13 Level 3 Heavy Vehicle Service and Maintenance Technician - End-point Assessment (with City & Guilds venue)
Registrations : from November 2018 Booking of EPA: from November 2018 First assessments: from December 2018

New Apprenticeship Standards are designed by employer groups to be rigorous and respond to employers’ needs.

The new Heavy Vehicle Service and Maintenance Technician standard has been approved for delivery and replaces the following current Specification of Apprenticeship Standards for England (SASE) frameworks:

Intermediate level apprenticeship in Vehicle Maintenance and Repair – pathway 2: Heavy vehicle

Advanced level apprenticeship in Vehicle Maintenance and Repair – pathway 2: Heavy vehicle

This Apprenticeship is aimed at learners who would like to become Heavy Vehicle Service and Maintenance Technicians.

A Heavy Vehicle Service and Maintenance Technician inspects and repairs heavy vehicles, categorised by the Department of Transport as category N2 or N3, and associated trailers, with the associated ancillaries. They work in either a dealership that focuses on a particular manufacturer, or for an independent garage, franchise or large fleet operator that deals with many different makes of vehicle. They work on all systems found within the vehicle. The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques.


During the three-year programme, the apprentice will acquire the skills, knowledge and behaviours expected from a competent technician. During this time the employer, apprentice and education and training provider must regularly monitor, review progress and assess on-programme performance.

As part of the independent end assessment, apprentices have to participate in a professional discussion. During this discussion the behaviours of the apprentice throughout the apprenticeship will be examined, in line with the requirements of the standard.

To reflect accurately on past performance, it’s strongly recommended that apprentices complete regular evaluations throughout their learning and development journey with input from their employer. These evaluations, which are completed at least annually will be referenced in the professional discussion as part of the independent end assessment.

A formal meeting will be held once the apprentice has completed their training, development and on-programme assessment over a minimum twelve month (typically three-year) period, and demonstrated competence across the entire standard. This meeting must include the relevant people that have responsibility and accountability for the completion of the apprenticeship, for example: the line manager, continuous assessor and/or a senior manager as appropriate to the business. The purpose of this meeting is to confirm the apprentice's readiness for independent end assessment and plan the assessment activities.

End-point assessment

City & Guilds is an approved assessment organisation on the Register of Apprentice Assessment Organisations (RoAAO) for this apprenticeship standard.

We can assess apprentices on your premises or provide a City & Guilds' test centre near you.

We will provide an end-point assessment handbook for the centre with guidance on preparing candidates, how to register them and what facilities you will need if you are providing the venue for assessment.

How to register

Interested in using our high-quality on-programme materials or end-point assessment service? There are three ways to either find out more or to order what you need:
1. If you’re an existing City & Guilds customer, go to Walled Garden and select the materials you need or register your apprentice for end-point assessment. (You may need to submit a request to deliver a standard if you don’t yet have approval for that.)
2. Get in touch with directsales@cityandguilds.com. Our Direct Sales Team can explain our different products and services and start getting you set up as a customer or give existing customers support on the new apprenticeship arrangements.
3. Speak to your City & Guilds Business Manager about how to access our products or how to register your apprentices with us.

Here you can find all documents related to this suite of apprenticeship.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to WalledGarden.com and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this apprenticeship?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form