Travel and Tourism qualifications and training courses

Last Updated: 22 Sep 2017

The qualifications in travel and tourism cover many aspects to help you succeed in your career within the industry covering things like air fares, ticketing, tour guiding and the qualifications in travel and tourism.

The qualifications in travel and tourism are for anybody that wants to work or already work within the travel industry and want to develop their skills further.

Learners who achieve either the City & Guilds Level 2 Certificate in Travel Services (4876-25) or Level 3 Certificate in Travel Services (4876-38) have met the criteria for the recognised industry standard previously titled ABTAC/ABTOC.

Available to deliver in the following:

England
Wales – please check QiW website for available funding
Scotland
Northern Ireland
International

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form.

General Information

What Is Involved In Studying This Course?

While completing this course, you'll cover things like:

Worldwide travel and tourism destinations
Air fares and ticketing
Travel representative
Holiday representative
Tour guiding
Tour operator.

You will learn with your training provider - maybe through practical sessions, group discussions or assignments.

For each unit you will be assessed by a combination of externally set assignments and online multiple choice tests.

Which level is right for me?

Level 1
You're just starting out in the travel and tourism industry - you have a good basic understanding of the industry - enough to succeed in a job as a travel agent to tourist information centre worker or to move on to further study.

Level 2
You already have some knowledge or experience in the travel and tourism area.

Level 3
You've been working in the travel and tourism industry for some time - you have plenty of general experience, and might already supervise others or manage resources. You want to develop more specialised skills in a particular area.

What Careers Can This Lead To?

These qualifications in travel and tourism can help you find work as a:

Tourist information centre assistant
Travel agent
Tour guide
Holiday representative.

What Is Involved With Delivering This Course?

To deliver these qualifications you will need suitably qualified staff to carry out training and assessment.

You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.

To find all the resource requirements, download the qualification handbook from the centre documents section.

Anyone can take these qualifications, but you must make sure all your learners can access the resources they need to complete it.

Level 2

Level 2 will suit you if you already have some knowledge of or experience in the travel and tourism industry. There is a choice between a number of awards, certificates and a longer diploma at Level 2.

Awards available at this level include:

Level 2 Award in Meet and Greet Services
Level 2 Award in Worldwide Travel and Tourism
Level 2 Award in Air Fares and Ticketing
Level 2 Award in UK Travel and Tourism Destinations
Level 2 Award in Travel and Tourism Support Services
Level 2 Award in Resort Representatives.

Certificates available at this level include:

Level 2 Certificate in UK Tourism
Level 2 Certificate in Skills for Working in Travel and Tourism
Level 2 Certificate in Retail Travel
Level 2 Certificate in Resort Representatives
Level 2 Certificate in Travel and Tourism Destinations.
Level 2 Certificate in Travel Services (technical certificate for Apprenticeship in Travel Services)

Diploma available at this level include:

Level 2 Diploma in Travel and Tourism

For a full list of units, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

These qualifications in travel and tourism can help you find work as a:

Tourist information centre assistant
Travel agent
Tour guide
Holiday representative.

Level 2 Certificate in Travel Services - (Technical Certificate) (4876-25)

Last Registration Date: 31 Dec 2019

Level 2 Certificate in Travel Services - Leisure and Business

Accreditation No: 500/9724/6 This is a reference number related to UK accreditation framework
Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
Credits: 17 Credits are a measure of the size of the qualification
Guided Learning Hours: 122 - 123 This is the average contact time a centre would typically commit
Total Qualification Time: 170 The total time for the qualification
Key Stage: Data unavailable This shows the equivalent Key Stage level.
Last Certification: 31/12/2021 This is the last date that a certificate can be issued
Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Level 2 Certificate in Travel Services - Tour Operators (Field Staff)

Accreditation No: 500/9724/6 This is a reference number related to UK accreditation framework
Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
Credits: 17 Credits are a measure of the size of the qualification
Guided Learning Hours: 122 - 123 This is the average contact time a centre would typically commit
Total Qualification Time: Data unavailable The total time for the qualification
Key Stage: Data unavailable This shows the equivalent Key Stage level.
Last Certification: 31/12/2023 This is the last date that a certificate can be issued
Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Level 2 Certificate in Travel Services - Tour Operators (Head Office)

Accreditation No: 500/9724/6 This is a reference number related to UK accreditation framework
Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
Credits: 17 Credits are a measure of the size of the qualification
Guided Learning Hours: 122 - 123 This is the average contact time a centre would typically commit
Total Qualification Time: 170 The total time for the qualification
Key Stage: Data unavailable This shows the equivalent Key Stage level.
Last Certification: 31/12/2021 This is the last date that a certificate can be issued
Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Level 3

Level 3 is ideal if you've been working in the travel and tourism industry for some time - you have plenty of general experience, and might already supervise others or manage resources. You want to develop more specialised skills in a particular area. There are a range of awards, certificates and diplomas available at Level 3.

Awards available at this level include:

Level 3 Award in Special Interest Holidays and Independent Holidays
Level 3 Award in Holiday Park Hosts
Level 3 Award in Ski Chalet hosts.

Certificates available at this level include:

Level 3 Certificate in Hosting Ski Chalets
Level 3 Certificate in Holiday Representatives
Level 3 Certificate in Travel and Tourism Destinations
Level 3 Certificate in Retail Travel
Level 3 Certificate in UK Tourism
Level 3 Certificate in Developing Tour Operator Products
Level 3 Certificate in Adventure Tourism Development
Level 3 Certificate in Worldwide Travel and Tourism Destinations
Level 3 Certificate in UK Travel and Tourism Destinations
Level 3 Certificate in Travel Services (technical certificate for Apprenticeship in Travel Services).

Diplomas available at this level include:

Level 3 Diploma in Travel and Tourism
Level 3 Extended Diploma in Travel and Tourism.

For a full list of units, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

These qualifications in travel and tourism can help you find work as a:

Tourist information centre assistant
Travel agent
Tour guide
Holiday representative.

Level 3 Certificate in Travel Services - (Technical Certificate) (4876-38)

Last Registration Date: 31 Dec 2019

Level 3 Certificate in Travel Services - Field Staff

Accreditation No: 500/9738/6 This is a reference number related to UK accreditation framework
Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
Credits: 22 Credits are a measure of the size of the qualification
Guided Learning Hours: 191 - 197 This is the average contact time a centre would typically commit
Total Qualification Time: 220 The total time for the qualification
Key Stage: Data unavailable This shows the equivalent Key Stage level.
Last Certification: 31/12/2022 This is the last date that a certificate can be issued
Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Level 3 Certificate in Travel Services - Head Office

Accreditation No: 500/9738/6 This is a reference number related to UK accreditation framework
Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
Credits: 22 Credits are a measure of the size of the qualification
Guided Learning Hours: 191 - 197 This is the average contact time a centre would typically commit
Total Qualification Time: 220 The total time for the qualification
Key Stage: Data unavailable This shows the equivalent Key Stage level.
Last Certification: 31/12/2022 This is the last date that a certificate can be issued
Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Level 3 Certificate in Travel Services - Leisure and Business

Accreditation No: 500/9738/6 This is a reference number related to UK accreditation framework
Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
Credits: 22 Credits are a measure of the size of the qualification
Guided Learning Hours: 191 - 197 This is the average contact time a centre would typically commit
Total Qualification Time: 220 The total time for the qualification
Key Stage: Data unavailable This shows the equivalent Key Stage level.
Last Certification: 31/12/2022 This is the last date that a certificate can be issued
Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to walled-garden.com and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form.

Travel and Tourism (4876)