About these qualifications
If you're working in a customer service and selling team, our short courses can help you take on more responsibility.
You'll gain relationship-building and customer care skills to undertake your customer service role more effectively and improve the overall effectiveness of your organisation - whatever industry you work in.
Who are they for
They are for anybody with some customer service and selling experience who wants to improve their skills.
They are designed for people with customer service responsibilities - but you don't need a current work placement to do the qualification. You might already be working in a customer services role or looking to find a job in this sector.
Available in following countries
- Northern Ireland