Contact us



Head office address

City & Guilds
1 Giltspur Street
London, UK
EC1A 9DD

Main switchboard (for non-qualification and non-centre queries): 

+44 (0) 207 294 2468



Replacement certificates



Learners



Centres

If you already deliver our qualifications, or use one of our other products: 


To become an approved centre or apply for further qualifications:


Alternatively you can contact us:

T: 0844 543 0000*
F: 0207 294 2413
E: centresupport@cityandguilds.com

Open: Monday to Friday 08:00 to 18:00 GMT

*Calls to our 0844 numbers cost 5 pence per minute plus your telephone company’s access charge.


Employers

Kineo focuses on learning and technology solutions for employers and enterprise.

If your query concerns certificates, results, or centre numbers, please contact City & Guilds Customer Services on:

T: 0844 543 0033*

*Calls to our 0844 numbers cost 5 pence per minute plus your telephone company’s access charge.


International centres and learners



Feedback and complaints

We are always aiming to improve the quality of our services and welcome feedback to help us do this. If you have a complaint, or any suggestions for improvements to any of the services that City & Guilds provides: 

E: feedbackandcomplaints@cityandguilds.com.

City & Guilds Media Centre

Press Enquiries

Please email us if you have a press enquiry, or require further information on any of our press releases, case studies or news.

Press@CityandGuilds.com