Help for learners
We want our qualifications to be as accessible as possible. That's why we have developed a wide range of support from replacement certificates to applying for bursaries.
We also have handy online guides for you to use if you need to appeal against a result.
Tel: 0844 543 0033
Calls to our 0844 numbers cost 5 pence per minute plus your telephone company’s access charge.
Open: Monday to Friday 08:00h to 18:00h GMT
Are you applying to university this year and your exam results are not as expected?
If your exam results were not what you expected or you would like some guidance about what to do next, the Exam Results Helpline is here for you. With 40 of the best careers advisers at the end of the phone, no question is too small and you can get help and advice on anything; including retakes, resits, gap years, apprenticeships, further education, Clearing and funding.
Just call 0808 100 8000. Lines open at 8am on Thursday 18th August. Or visit the website.