Air Cabin Crew (4849)

About these qualifications

This qualification can help you get your first job working in a cabin crew team. You'll learn how to co-ordinate a safe flight - preparing the cabin, getting the passengers aboard, demonstrating safety procedures aswell as learning how to deal with emergencies.

Who are they for

A qualification in Air Cabin Crew is for anybody who wants to be part of a cabin crew.

You don't need any experience or previous qualifications.

General Information

Available in following countries

  • England
  • Wales
  • Scotland
  • Northern Ireland

Information & documentation

For Centres

To offer this qualification please submit an application and we’ll help you get set up - you can become a City & Guilds qualification provider within 30 days.


Assessment Materials

If we have downloadable assessment materials they will be listed here or under the qualification level tabs above. Passwords for any protected documents can be retrieved by logging in to and visiting the relevant qualification catalogue page. Passwords are securely stored under the Administration section.

Centre Documents

If we have documents for Centres available for download, they will be listed here or in the tabs above.

What's involved in delivering this course?

To deliver these qualifications you will need suitably qualified staff to carry out training and assessment.

You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.

You can get fast-track approval if you offer Level 2 or 3 NVQ in Aviation Operations in the Air-Cabin Crew (4943).

To find all the resource requirements, download the qualification handbooks from the centre documents section.

Anyone can take this qualification, but you must make sure all your learners can access the resources they need to complete it.

For everyone

Additional Documents

If we have documents for Centres available for download, they will be listed here or in the tabs above.

For Learners

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What's involved in studying this course?

While completing this qualification, you'll cover things like:

  • Airline industry terminology
  • Responding to planned and unplanned emergencies on board
  • The effect of the weather on aviation operations
  • Crew room duties
  • Customer service, safety, security and the comfort of passengers.

To get a Vocationally Related Qualification (VRQ) you learn with your training provider - maybe through practical sessions, group discussions or assignments.

VRQs are usually assessed by your training provider using assignments, practical task, exams or online tests.

For the Level 2 Certificate you'll carry out a practical demonstration and complete an assignment. For the Award and Diploma you'll also complete a multiple choice examination.

Is this Level right for me?

Level 2
This Level is ideal if you want to find a first job as part of a cabin crew. You may have some experience in a related job, or you might be completely new to the aviation industry.

What careers can this lead to?

A qualification in Air Cabin Crew can help you get an air cabin crew job.

Once you have completed these qualifications you might be interested in:

  • NVQ in Co-ordinating Aviation Operations on the Ground (4942)
  • NVQ in Aviation Operations in the Air - Cabin Crew (4943)
  • Diploma in the Aviation Environment
  • First Diploma in Travel and Tourism (4872)
  • Advanced National Diploma in Travel and Tourism (4873).