Air Cabin Crew (4849)

Last Updated: 06 Jun 2023
Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Air Cabin Crew.  
 
When we carry out reviews, there are a wide range of factors that are considered, including the number of learners taking the qualifications, assessment needs, funding, and government plans.  Some qualifications are being retired, which means the published last learner registration date will not be extended. Some qualifications are being withdrawn, which means we will be bringing forward the last registration date for learners. We will of course continue to fully support our customers and learners throughout the life of the qualifications and certification activities.

Please review the revised end registration dates on our website and catalogue.

This qualification can help you get your first job working in a cabin crew team. You'll learn how to co-ordinate a safe flight - preparing the cabin, getting the passengers aboard, demonstrating safety procedures as well as learning how to deal with emergencies.
A qualification in Air Cabin Crew is for anybody who wants to be part of a cabin crew.

You don't need any experience or previous qualifications.

Available to deliver in the following:
  • England
  • Wales – please check QiW website for available funding
  • Scotland
  • Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

General Information

What Is Involved In Studying This Course?

While completing this qualification, you'll cover things like:

  • Airline industry terminology
  • Responding to planned and unplanned emergencies on board
  • The effect of the weather on aviation operations
  • Crew room duties
  • Customer service, safety, security and the comfort of passengers.

To get a Vocationally Related Qualification (VRQ) you learn with your training provider - maybe through practical sessions, group discussions or assignments.

VRQs are usually assessed by your training provider using assignments, practical task, exams or online tests.

For the Level 2 Certificate you'll carry out a practical demonstration and complete an assignment. For the Award and Diploma you'll also complete a multiple choice examination.

Is this Level right for me?

Level 2
This Level is ideal if you want to find a first job as part of a cabin crew. You may have some experience in a related job, or you might be completely new to the aviation industry.

What Careers Can This Lead To?

A qualification in Air Cabin Crew can help you get an air cabin crew job.

Once you have completed these qualifications you might be interested in:

  • NVQ in Co-ordinating Aviation Operations on the Ground (4942)
  • NVQ in Aviation Operations in the Air - Cabin Crew (4943)
  • Diploma in the Aviation Environment
  • First Diploma in Travel and Tourism (4872)
  • Advanced National Diploma in Travel and Tourism (4873).
What Is Involved With Delivering This Course?

To deliver these qualifications you will need suitably qualified staff to carry out training and assessment.

You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.

You can get fast-track approval if you offer Level 2 or 3 NVQ in Aviation Operations in the Air-Cabin Crew (4943).

To find all the resource requirements, download the qualification handbooks from the centre documents section.

Anyone can take this qualification, but you must make sure all your learners can access the resources they need to complete it.

Level 2

Level 2 will suit you if you want to find a first job as part of a cabin crew. You may have some experience in a related job, or you might be completely new to the aviation industry.

There are three qualifications to choose from at this level:

  • Award in Air Cabin Crew
  • Certificate in Air Cabin Crew
  • Diploma in Air Cabin Crew.

Depending on the size of qualification you choose, you complete between two and six core units. These include:

  • Introduction to airline and aviation operations
  • Airline health, safety and security
  • Airline emergency procedures
  • Role of air cabin crew (on board).

For a full list of the units required, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

A qualification in Air Cabin Crew can help you get an air cabin crew job.

Once you have completed these qualifications you might be interested in:

  • NVQ in Co-ordinating Aviation Operations on the Ground (4942)
  • NVQ in Aviation Operations in the Air - Cabin Crew (4943)
  • Diploma in the Aviation Environment
  • First Diploma in Travel and Tourism (4872)
  • Advanced National Diploma in Travel and Tourism (4873).
Level 2 Award in Air Cabin Crew (New Entrant) (4849-01)
Last Registration Date: 31 Aug 2024

Level 2 Award in Air Cabin Crew (New Entrant)

  • Accreditation No: 500/4041/8 This is a reference number related to UK accreditation framework
  • Type: VRQ This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data unavailable Credits are a measure of the size of the qualification
  • Guided Learning Hours: 90 - 90 This is the average contact time a centre would typically commit
  • Total Qualification Time: 108 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/08/2026 This is the last date that a certificate can be issued
  • Qualification fees in the UK: £79.50 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.
Level 2 Certificate in Air Cabin Crew (New Entrant) (4849-02)
Last Registration Date: 31 Aug 2024

Level 2 Certificate in Air Cabin Crew (New Entrant)

  • Accreditation No: 500/4039/X This is a reference number related to UK accreditation framework
  • Type: VRQ This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data unavailable Credits are a measure of the size of the qualification
  • Guided Learning Hours: 180 - 180 This is the average contact time a centre would typically commit
  • Total Qualification Time: 216 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/08/2026 This is the last date that a certificate can be issued
  • Qualification fees in the UK: £84.00 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.
Level 2 Diploma in Air Cabin Crew (New Entrant) (4849-03)
Last Registration Date: 31 Aug 2024

Level 2 Diploma in Air Cabin Crew (New Entrant)

  • Accreditation No: 500/4043/1 This is a reference number related to UK accreditation framework
  • Type: VRQ This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data unavailable Credits are a measure of the size of the qualification
  • Guided Learning Hours: 360 - 360 This is the average contact time a centre would typically commit
  • Total Qualification Time: 432 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/08/2026 This is the last date that a certificate can be issued
  • Qualification fees in the UK: £134.90 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

Explore our wider maths & English offer

Our maths & English qualifications underpin our apprenticeships and technical qualifications. They build learners’ confidence with the core skills required for employment, including the capacity to problem solve and use technology effectively. They are also key to triggering conditions of funding.

Find out more

For Learners

Related Qualifications

Browse some of our related qualifications:

> (4877) Aviation Operations on the Ground

> (4955) Exploring the Aviation Industry and Aviation Environment

> (4883) Introduction to Cabin Crew