Word Processing Techniques qualifications and training courses

Last Updated: 05 Jan 2024

The Word Processing Techniques qualifications can prepare you for the modern workplace by equipping you with skills and knowledge to effectively use word processing software. They are designed to test your ability, through practical tasks to enable you to use word processing software to produce accurate and well presented documents.

These word processing qualifications are for anyone interested in starting or developing a career in any general business, service or administrative function. While no formal entry requirement is needed to take these qualifications, it is advised that you have some familiarity with keyboarding skills and a good command of the English language commonly used in business.

Available to deliver in the following:

England
Wales – please check QiW website for available funding
Scotland
Northern Ireland
International

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form.

General Information

What Is Involved In Studying This Course?

The qualifications cover the most commonly used conventions in industry standard word processing software, the checklist of concepts covered can be found in the qualification handbook and examination guides.

During the a course you will be assessed in a variety of methods, including through practical exercises. The final assessment is by a City & Guilds set exam in time conditions. Please refer to the examination guide for additional details on assessments, sample papers, mark schemes and examiner recommendations.

The appropriateness of a level to meet your needs will depend on your familiarity with word processing software, for those with little or no experience, the Essential level would be appropriate. Tutors should be consulted for further advice.

What Careers Can This Lead To?

A range of careers are open to you on completing the qualifications. Administrative roles, office mangers, and general business related functions are all possible career alternatives for candidates that achieve the Essential and Intermediate level qualifications.

What Is Involved With Delivering This Course?

To deliver these qualifications you will need suitably qualified staff to carry out training and assessment.

You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.

To offer these qualifications it is advised that you are able use industry standard software facilities with flexibility for varied hardware and software specifications.

Particularly at higher levels the hardware, software, and print facilities should be of high standard in order to facilitate candidates producing work to a professional level.

To find all the resource requirements, download the qualification handbook from the centre documents sections.

Level 1

Essential Level: Assesses your skills in producing standard documents. Students, young people seeking office employment and adults wishing to refresh their word processing skills are ideal candidates at this level.

What Careers Can This Lead To?

A range of careers are open to you on completing the qualifications whether taking first steps in an administrative roles or other area where word processing would prove a useful skill.

Essential Certificate in Word Processing Techniques (8975-22)

Last Registration Date: 31 Aug 2024

Essential Certificate in Word Processing Techniques

Accreditation No: D/101/1615 This is a reference number related to UK accreditation framework
Type: VRQ This is categorisation to help define qualification attributes e.g. type of assessment
Credits: Data unavailable Credits are a measure of the size of the qualification
Guided Learning Hours: Data unavailable This is the average contact time a centre would typically commit
Total Qualification Time: Data unavailable The total time for the qualification
Key Stage: Data unavailable This shows the equivalent Key Stage level.
Last Certification: 31/08/2026 This is the last date that a certificate can be issued
Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Level 2

Intermediate Level: Assesses your skills in producing business documents. Teachers, professionals and candidates aiming to work as word processor operators are ideal candidates.

What Careers Can This Lead To?

A range of careers are open to you on completing the qualifications. Administrative roles, office manger roles, and general business related functions are all possible career alternatives.

Intermediate Certificate in Word Processing Techniques (8975-23)

Last Registration Date: 31 Mar 2024

Intermediate Certificate in Word Processing Techniques

Accreditation No: L/101/1626 This is a reference number related to UK accreditation framework
Type: VRQ This is categorisation to help define qualification attributes e.g. type of assessment
Credits: Data unavailable Credits are a measure of the size of the qualification
Guided Learning Hours: Data unavailable This is the average contact time a centre would typically commit
Total Qualification Time: Data unavailable The total time for the qualification
Key Stage: Data unavailable This shows the equivalent Key Stage level.
Last Certification: 31/03/2026 This is the last date that a certificate can be issued
Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Level 3

Advanced Level: Assesses your skills in using a range of sophisticated word processing software. Word Processing operators and professionals in related fields are ideal candidates at this level.

What Careers Can This Lead To?

A range of careers are open to you on completing the qualifications. Administrative roles, office manger roles, and general business related functions are all possible career alternatives.

Advanced Certificate in Word Processing Techniques (8975-25)

Last Registration Date: 31 Mar 2024

Advanced Certificate in Word Processing Techniques

Accreditation No: Data unavailable This is a reference number related to UK accreditation framework
Type: VRQ This is categorisation to help define qualification attributes e.g. type of assessment
Credits: Data unavailable Credits are a measure of the size of the qualification
Guided Learning Hours: Data unavailable This is the average contact time a centre would typically commit
Total Qualification Time: Data unavailable The total time for the qualification
Key Stage: Data unavailable This shows the equivalent Key Stage level.
Last Certification: 31/03/2027 This is the last date that a certificate can be issued
Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form.

Additional documents

Assessment materials

Centre documents

8975 Qualification handbook v3 pdf 333 KB 24 Jul 2018

Word Processing Techniques (8975)