You'll cover things like:
- airline industry terminology
- role of air cabin crew
- health, safety and security procedures
- customer service
- selling skills
- making passenger announcements.
You will be taught in a classroom environment.
Assessment will be via practical demonstration and/or assignment and practical examinations.
Is this level right for me?
You want to find your first job as part of a cabin crew. You may have some experience in a related job or you might be completely new to the aviation industry.