Introduction to Employment in the Hospitality Industry (7040)

Last Updated: 13 Dec 2023
The Introduction to Employment in the Hospitality Industry has been developed to provide an insight into working in the sector and will cover generic skills around customer service, health and safety and the industry itself.
Anyone considering working within the hospitality industry.
Available to deliver in the following:
  • England
  • Wales – please check QiW website for available funding
  • Scotland
  • Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

General Information

What Is Involved In Studying This Course?

This taster qualification covers the essentials for getting started in the industry, including:

  • health and safety
  • customer service
  • workplace skills.

You will learn in the classroom and in a workplace-based environment.

Assessment will be through assignments, practical demonstration and multiple-choice examinations.

Is this level right for me?

Level 1
Those who are seeking work and wish to understand what the hospitality industry has to offer.
What Careers Can This Lead To?

This qualification can help you get started in a wide range of roles in restaurants, hotels and cafes.

What Is Involved With Delivering This Course?
In order to offer this award you will need suitably qualified staff to carry out training and assessment.

You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.
Centres may design course programmes of study in any way that best meets the needs and capabilities of their candidates and satisfies the requirements of the qualification.

When designing and delivering the course programme, centres might wish to incorporate other teaching and learning that is not assessed as part of the qualification. This might include the following:

•literacy, language and/or numeracy
•personal learning and thinking
•personal and social development
•employability

To find all the resource requirements for assessment and delivery, download the qualification handbook.

There are no eligibility requirements.

Level 1

The award in Introduction to Employment in the Hospitality Industry comprises five mandatory units:

  • Introduction to the hospitality industry
  • Introduction to personal workplace skills
  • Health and safety for the workplace
  • Principles of customer service in hospitality leisure travel and tourism
  • Food safety in catering.

For more information on units and requirements, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

This qualification can help you get started in a wide range of roles in restaurants, hotels and cafes.

Level 1 Award in Introduction to Employment in the Hospitality Industry (7040-01)
Last Registration Date: 31 Mar 2024

Level 1 Award in Introduction to Employment in the Hospitality Industry

  • Accreditation No: 600/0448/4 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 8 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 69 - 69 This is the average contact time a centre would typically commit
  • Total Qualification Time: 80 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/03/2026 This is the last date that a certificate can be issued
  • Qualification fees in the UK: £35.60 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

Explore our wider maths & English offer

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For Learners

Related Qualifications

Browse some of our related qualifications:

> (7102) Barista Skills

> (6106) Cookery and Service for the Hospitality Industry

> (7091) Hospitality and Catering Principles

> (7093) Hospitality and Catering SCQF

> (6100) Professional Cookery

> (7100) Professional Cookery

> (7103) Professional Food and Beverage Service

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