SmartScreen help

The documents below will help you to use SmartScreen. 

How to order SmartScreen (PDF, 80KB)
If you need help with your current subscription, phone 0844 543 0000 option 5 or email centresupport@cityandguilds.com.

Calls to our 0844 numbers cost 5 pence per minute plus your telephone company’s access charge.

Self-Registration process (PDF, 1MB)
The purpose of this document is to guide a tutor or centre administrator though the registration process for SmartScreen. 

How to check which subscriptions your centre has access to (PDF, 752KB)
The purpose of this document is to guide a user though checking which subscriptions their centre has access to on SmartScreen.

How to check usage of SmartScreen at your centre (PDF, 332KB)
The purpose of this document is to guide a user though the checking of product usage for their centre in SmartScreen.

Password recovery (PDF, 535KB)
The purpose of this document is to guide a user though the forgotten password process for in SmartScreen. 

How to validate a learner on a subscription (PDF, 328KB)
The purpose of this document is to guide a tutor or centre administrator though the student validation process for SmartScreen.

How to check licenses – customer (PDF, 346KB)
The purpose of this document is to guide a user though the checking of Licenses held for a centre in SmartScreen. This specifically relates to the Maths and English SmartScreen Product.

How to bulk upload users (PDF, 430KB)
The purpose of this document is to guide a user how to bulk upload learners and tutors onto SmartScreen.

How to bulk subscribe users onto products (PDF, 450KB)
The purpose of this document is to guide a user how to bulk subscribe learners and tutors onto SmartScreen products.#

How to report on eLearning progress (PDF, 303KB)
The purpose of this document is to guide a user how to report on learners’ progress through SmartScreen eLearning (SCORM) packages. 

Recent changes to Centre Administration in SmartScreen (PDF, 227KB)
The purpose of this document is to clarify how Centre Administrator accounts work in SmartScreen after some recent changes, and to provide guidance on how to add and manage Centre Administrator profiles.

SmartScreen user removal functionality for centres
The purpose of this document is to guide a tutor or centre administrator through the process of deleting users from SmartScreen.

Buy SmartScreen

There are several ways to purchase your subscription.

Visit: www.walled-garden.com

Phone: 0844 543 0000 option 3 

Email: digitalsales@cityandguilds.com