At Level 1 you will learn how to carry out everyday administrative tasks.
Level 2 will help you gain practical know-how in providing routine and more complex administrative support.
At Levels 3 and 4, you can build on your achievements to gain greater technical and managerial skills, as well as supervising others and contributing to the wider strategy of your organisation or department.
To gain an NVQ, you need to show you've got a particular set of skills. You usually work with your training provider to review your current skills and find the best way to gain new ones - perhaps by trying new things at work, or by studying.
NVQs are assessed at work or in a simulated workplace. For each unit, your assessor watches and asks questions as you perform a task, or looks at a portfolio of work that you have built as formal evidence of your learning. Then they confirm you've got the skills to do the job well.
Which level is right for me?
You are just starting out and want to learn how to carry out basic administrative tasks. You need everyday skills, including handling mail and working and communicating with others.
You are in a junior role and want to develop your skills to become a future team leader or business manager. You need practical knowledge of more complex administrative support, perhaps supporting meetings and events or retrieving information
You have some knowledge and experience of administration systems. You want to develop your skills to implement and monitor administrative procedures and systems, perhaps to move into a management role.
You deliver administrative support services and contribute at a strategic level. You may lead or manage a team, or want to move in to that role. You need a range of administrative and management skills such as budget management and promoting innovation.
You can download a free Smartcards App to support this qualification from the Android store and iTunes.