Business and Administration (SVQ) (4436)

Last Updated: 26 Feb 2016
These flexible qualifications will help you to progress from your first role in business administration to team leader, manager and beyond. With a wide range of optional units available, you can pick and choose to meet the needs of your employer or your specific career path.
These qualifications are ideal for anyone working in the world of business - from first jobbers to senior managers.
Available to deliver in the following:
  • Scotland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form

General Information

What Is Involved In Studying This Course?

You can choose the qualification that demonstrates the knowledge and skills you have developed in specialist areas such as:

  • Human Resources
  • Legal Administration
  • Medical Administration
  • IT
  • Accounting
  • Customer Service.

Assessment is carried out in the workplace or a realistic working environment. Learners must submit a portfolio of evidence.

Which level is right for me?

Level 1

You are new to business administration, working under supervision and carrying out routine administration tasks.

Level 2
You are building up your experience and have some relevant knowledge and skills. You are working under supervision and have some responsibility.

Level 3
You have a great deal of technical skills and knowledge. You work with minimum supervision and have a good record of safety, fault correction and ensuring work meets the required standard. You are moving into or have moved into leadership and management roles.

Level 4
This is the ideal level for team leaders and managers who contribute to departmental and organisational strategy.

What Careers Can This Lead To?

These qualifications can help you to progress in a wide range of business administration roles, in any size or type of organisation, including:

  • Receptionist
  • Administrator
  • Secretary
  • Personal Assistant
  • Office Supervisor
  • Team Leader
  • Manager.

What Is Involved With Delivering This Course?

To deliver these qualifications you will need qualified assessors - you can train internal members of staff or recruit specially.
You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.
Anyone can take this qualification. To find all the resource requirements, download the qualification handbook from the centre documents section.

SCQF 4

This level will suit you if you are new to business administration, working under supervision and carrying out routine administration tasks.

This qualification comprises mandatory and optional units, which enable you to choose the pathway to suit your specialist needs.

You will be assessed on a range of everyday administrative tasks, and units include:
  • Assisting with mail
  • Preparing text from notes
  • How to communicate well in business.

For a full list of units, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

These qualifications can help you to progress in a wide range of business administration roles, in any size or type of organisation, including:
  • Receptionist
  • Administrator
  • Secretary
  • Personal Assistant
  • Office Supervisor
  • Team Leader
  • Manager.

SVQ1 in Business and Administration at SCQF Level 4 (4436-01)

Last Registration Date: 31 Jan 2016

SVQ1 in Business and Administration at SCQF Level 4

  • Accreditation No: GA4K21 This is a reference number related to UK accreditation framework
  • Type: SVQ This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data unavailable Credits are a measure of the size of the qualification
  • Guided Learning Hours: Data unavailable This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/01/2018 This is the last date that a certificate can be issued

SCQF 5

This level will suit you if you are building up your experience and have some relevant knowledge and skills. You are working under supervision and have some responsibility.

This qualification comprises mandatory and optional units, which enable you to choose the pathway to suit your specialist needs.

Units assess your ability to carry out activities that require a greater degree of responsibility and technical skill, and include:
  • Data management software
  • Calculating pay
  • Using a diary system.

For a full list of units, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

These qualifications can help you to progress in a wide range of business administration roles, in any size or type of organisation, including:
  • Receptionist
  • Administrator
  • Secretary
  • Personal Assistant
  • Office Supervisor
  • Team Leader 
  • Manager.

SVQ2 in Business and Administration at SCQF Level 5 (4436-02)

Last Registration Date: 31 Oct 2016 Supportive services: Learning Assistant

SVQ2 in Business and Administration at SCQF Level 5

  • Accreditation No: GA4L22 This is a reference number related to UK accreditation framework
  • Type: SVQ This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data unavailable Credits are a measure of the size of the qualification
  • Guided Learning Hours: Data unavailable This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/10/2018 This is the last date that a certificate can be issued

SCQF 6

This level is ideal if you have a great deal of technical skills and knowledge. You work with minimum supervision and have a good record of safety, fault correction and ensuring that work meets the required standard. You are moving into or have moved into management roles.

This qualification comprises mandatory and optional units, which enable you to choose the pathway to suit your specialist needs.

The wide selection of units will enable you to develop a range of essential business skills and include:
  • Developing and delivering presentations
  • Supervising an office facility
  • Agreeing a budget.

For a full list of units, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

These qualifications can help you to progress in a wide range of business administration roles, in any size or type of organisation, including:
  • Receptionist
  • Administrator 
  • Secretary
  • Personal Assistant
  • Office Supervisor
  • Team Leader
  • Manager.

SVQ3 in Business and Administration at SCQF Level 6 (4436-03)

Last Registration Date: 31 Oct 2016 Supportive services: Learning Assistant

SVQ3 in Business and Administration at SCQF Level 6

  • Accreditation No: GA4M23 This is a reference number related to UK accreditation framework
  • Type: SVQ This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data unavailable Credits are a measure of the size of the qualification
  • Guided Learning Hours: Data unavailable This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/10/2020 This is the last date that a certificate can be issued

SCQF 7

This is the ideal level for team leaders and managers who contribute to departmental and organisational strategy.

The qualification comprises mandatory and optional units, which enable you to choose the pathway to suit your specialist needs. Units include:
  • Negotiate in a business environment
  • Plan change across teams
  • Recruit, select and keep colleagues.

For a full list of units, download the qualification handbook from the centre documents section.

What Careers Can This Lead To?

These qualifications can help you to progress in a wide range of business administration roles, in any size or type of organisation, including:
  • Receptionist
  • Administrator
  • Secretary
  • Personal Assistant
  • Office Supervisor
  • Team Leader
  • Manager.

SVQ4 in Business and Administration at SCQF Level 7 (4436-04)

Last Registration Date: 31 Oct 2016

SVQ4 in Business and Administration at SCQF Level 7

  • Accreditation No: GA4N24 This is a reference number related to UK accreditation framework
  • Type: SVQ This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data unavailable Credits are a measure of the size of the qualification
  • Guided Learning Hours: Data unavailable This is the average contact time a centre would typically commit
  • Total Qualification Time: Data unavailable This is the total contact time a centre would typically commit
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/10/2020 This is the last date that a certificate can be issued

Additional information for centres

Learning Assistant

LEARNING ASSISTANT IS AVAILABLE FOR THIS QUALIFICATION

Learning Assistant is an innovative and cost effective e-portfolio solution that allows colleges and training providers to dramatically improve the delivery of their vocational qualifications.

Learn more about Learning Assistant >

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to WalledGarden.com and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form

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To offer this qualification please submit an application and we’ll help you get set up - you can become a City & Guilds qualification provider within 30 days.

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