Customer Service Practitioner Apprenticeship Training Manual sample

Read through the samples of this Apprenticeship Training Manual to find out more about the Level 2 Customer Service Practitioner standard (taken from the 246-page training manual).

customer service training manual page 1 thumbnail customer service training manual page 1 thumbnail customer service training manual page 1 thumbnail

customer service training manual page 1 thumbnail customer service training manual page 1 thumbnail customer service training manual page 1 thumbnail

Find out more about the Customer Service Practitioner standard >

Read about other apprenticeship standards available with City & Guilds >