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End-point assessment service

Our end-point assessment service

We put customer success at the heart of apprenticeships, and with 140 years of working in education and with industry partners, we're a trusted leader in end-point assessment (EPA) services.

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From hairdressing to healthcare to hospitality, we deliver EPA across a broad range of apprenticeship standards with unrivalled support and assessment preparation for you and your apprentices. To get your apprentice on the path to EPA success we offer our e-portfolio solutions including, Learning Assistant, PIVOT and Get-to-Gateway.

New 8 Stage Journey in EPA Pro

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Download the 8-step guide

We will be rolling this out to all customers over the next 12 months, but in the meantime here is a preview of the platform, highlighting the benefits to you.

EPA Pro is our new EPA service delivery platform bringing the end-to-end EPA journey, from registration to results, all into one place.


We are continuing to migrate our existing customers to EPA Pro over the course of the next academic year. Our onboarding team will be in touch when it’s the turn of your centre and will guide you through the process.

Top three reasons for EPA Pro

  1. Simplified and streamlined – We've simplified all aspects of EPA delivery from registration to evidence upload and exam booking through to results and certification, reducing the administration and allowing you to reach EPA success sooner..
  2. Clarity and control – The end-to-end journey is made clearer for you and your apprentices. with real-time information sharing, two-way planning meetings and speedy results and action planning, you're more in control of EPA than ever.
  3. Fully supported – EPA Pro centralises your EPA support from City & Guilds and ILM, giving you a single platform where we help manage and improve your EPA experience.

Key features

  • Single sign on – You only need to access one system, saving time and reducing the admin burden of EPA.
  • EPA journey mapping – Maps the entire apprenticeship journey with a calendar of events and apprentice profiles showing progress for greater clarity.
  • Simplified gateway submissions – Evidence requirements are clearly mapped to each standard speeding up gateway acceptance.
  • EPA component scheduling – Assessment components are booked via a virtual, planning meeting that allows everyone to discuss and agree the key dates upfront.
  • Reporting and analytics – Comprehensive data and user dashboards give visibility of cohort progress and enable you to report on key success measures.
  • Virtual IEPA meeting – A virtual planning meeting means apprentices meet the assessor (IEPA) before the event, reducing nerves and improving confidence.
  • Packed with support – Role-specific support resources including, checklists, exemplar materials and our EPA prep tool help increase your assessment success.
  • Instant results and feedback – Results at component level are visible as soon as they are approved and you can download and print your statement of achievement straight away.
  • Defined next steps – With faster results, you can celebrate success sooner of gain meaningful feedback and guidance on the next steps and actions needed to progress.
  • Digital Credentials – We’re also now issuing digital credentials to all apprentices who are successful in their EPA. Learn more on our dedicated page.

EPA Pro migration update

We’re currently migrating our second wave of centres, Wave 3 will migrate across in December. We’ll be migrating all apprentices for whom we have registrations but haven’t yet placed an EPA reservation or have a booking in process. If a booking has been placed those apprentices will complete their journey through our original EPA delivery. After your centre has been migrated all new registrations will take place in EPA Pro. We’ll be getting in touch with Wave 3 centres at the end of September.

If you want to talk about EPA with us in more detail please contact us and we’ll do our best to help.