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What products and services do we offer?

In the Africa region, we offer vocational qualifications in 11 sectors and categories leading to a number of roles for learners. Additionally, our dedicated regional teams offer bespoke services to governments and educational providers, as well as accreditation for training centres and employers.

Our products

Our vocational qualifications are designed in co-operation with employers to be relevant to local skills needs and are currently available in 11 sectors and categories.

Industry sectors covered by our qualifications:

    • Oil & Gas
    • Process Technology
    • Telecommunications

    Our services

    Educational institutions: We provide a range of services designed to improve the quality of teaching and to build their business:

    • Quality assessments and tools to improve the quality of teaching and learning
    • Training assessors and internal verifiers
    • Sales and business development 

    Governments: We work with governments to address the shortage of a skilled workforce and help their citizens gain employment by:

    • Aligning our qualifications to their vocational education frameworks
    • Setting up Technical Vocational Educational and Training (TVET) systems
    • Designing and developing qualification frameworks
    • Designing and developing occupational standards

    Employers: We offer accreditation and customised learning for companies who provide in-house training programmes for their staff. We also cooperate with employers in creating customised qualifications that meet their skills needs.

    Who works with us?

    We work with education providers, governments and employers to meet the skills demands of African economies.

    Education providers and centres – We work with education providers and centres to offer our courses and training to learners in 15 African countries.

    Governments - We work with government agencies in several African countries to address local skills gaps and vocational challenges. The following governments recognise our qualifications:

    • South Africa
    • Botswana
    • Zambia

    Employers - We work with regional businesses and employers’ organisations to provide accreditation to in-house training programmes and to create customised qualifications for industry sectors.

    Why should you choose us?

    City & Guilds is a renowned qualifications and skills solutions provider for Africa.

    Benefits for centres

    We offer comprehensive support. Our offices provide learning materials and dedicated account managers to customers in Africa.

    We have strong quality assessment and customer service teams.

    Being associated with us means a centre is offering internationally renowned and locally relevant qualifications that meet the strict City & Guilds quality benchmarks.

    Learn more about what we offer centres

    Assisting governments

    We help Governments create a skilled, employable workforce and reduce unemployment.

    By cooperating with government agencies to create industry-specific qualifications, we help them create a qualified workforce possessing skills needed by local economies.

    We assist Governments in raising standards in vocational education: By aligning our qualifications with national education systems, we help governments establish standards in vocational education matching global benchmarks.

    Learn more about what we offer governments

    Benefits for employers

    We help employers by creating skilled, work-ready candidates. Our qualifications equip learners with skills sought by expanding African economies.

    Employers can secure the right workers for positions by hiring City & Guilds qualified candidates.

    Our brand name is a mark of guarantee: Our graduates have been rigorously tested on their specific skills knowledge. Because of our strict quality and assessment standards applied in teaching and examining learners, employers can be confident that City & Guilds qualified candidates will fit the job.

    Learn more about what we offer employers

    Work opportunities for learners

    Our qualifications lead to jobs: Our learners are more employable as a result of gaining our qualifications.

    We work with African employers and governments to identify skills sought by local economies and offer qualifications that match jobs.

    Our qualifications are globally portable. Our graduates are able to travel and gain employment abroad thanks to the recognition of our qualifications by governments, employers and industry bodies worldwide.

    We are proud of our history in the region

    City & Guilds began working in the East of Africa in the 1950s, conducting vocational examinations and providing certifications. Since then, we became a trusted vocational skills awarding body and educational solutions provider in the region.

    We have now expanded to 15 countries in Sub-Saharan Africa, offering our internationally recognised qualifications and services to our customers.

    • Botswana
    • Ghana
    • Kenya
    • Lesotho
    • Malawi
    • Mauritius
    • Mozambique
    • Namibia
    • Nigeria
    • Seychelles
    • South Africa
    • Swaziland
    • Tanzania
    • Zambia
    • Zimbabwe

    Since the 1960s we have established 6 regional representative offices in Africa. Our Botswana branch was opened by our President, HRH the Princess Royal in 2011.

    In 2014 City & Guilds acquired Kineo South Africa, which enables us to strengthen our offer to employers providing workplace learning.

    City & Guilds Centre for Excellence winners 2016-17

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    Case study: South Africa - our Hair & Beauty success in 2011


    Our offices in the region: 

    South Africa Office

    (For Sierra Leone, Cameroon, Equatorial Guinea, Kenya, Lesotho, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Sudan, Swaziland, Tanzania, Uganda, Nigeria, Ghana)

    City & Guilds Regional Office
    Spaces Waterfall Magwa Crescent
    Ground & First Floor
    Waterfall City, Midrand
    South Africa
    T: +27 10 009 5421
    For new customer, sales and quality queries:
    For all customer service enquiries:

    Botswana Office

    (For Botswana, Zimbabwe, Malawi, Zambia)

    Gale Terrace
    Plot 135, Unit 10
    Gaborone International Finance Park (Next to Game City Mall)
    Gaborone, Botswana
    T: +267 3901935 / +267 3901943

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    Training needs

    Currently, there is a rising demand for skilled candidates in the agricultural, engineering, oil & gas, hair & beauty, hospitality, manufacturing and retail sectors in a number of African economies.

    At the same time there is a significant skills mismatch: 70% of African university graduates are unable to fill jobs in those sectors, because they hold humanities and social sciences degrees, according to a 2013 study by the OECD.

    A good example is South Africa, where employers experienced a 23% jump in the difficulty to find the right candidates in 2015. There are 214 occupations on the country’s Critical Skills Visa List open for foreign workers. At the same time youth unemployment in the country averages at 35% per year.

    City & Guilds is helping address these challenges by offering country-specific and internationally recognised qualifications in Africa.

    For example we help tackle youth unemployment through our International City & Guilds diploma in Hairdressing. This qualification – recognised by local employers – was developed in cooperation with employers’ organisations and trade unions.

    We have also created routes for underprivileged learners to enter engineering courses. Our Mathematics and Science qualifications enable them to enroll in further education colleges and later, to pursue a career in engineering.


    Learn more about our qualifications

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    Contact our office in your country to learn how City & Guilds can help you
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