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Quality teams

Contact our Quality teams

Our dedicated quality teams are based across our regional offices and support our customers with all aspects of quality assurance.

Contact your relevant team

If you’re not sure which team looks after your centre, don’t worry as one of our coordinators will point you to the right place.

T: 0300 303 5352

Lines open: Monday to Friday 08.30 to 17.00 GMT


Quality team 1
E: Qualityteam1@cityandguilds.com

Quality team 2
E: Qualityteam2@cityandguilds.com

Quality team 3
E: Qualityteam3@cityandguilds.com

Quality team 4
E: Qualityteam4@cityandguilds.com

Nations & Republic of Ireland
E: nations@cityandguilds.com

Customers who are approved for ILM qualifications should only contact the ILM Quality team. Centres who have approval for ILM and City & Guilds qualifications should contact their relevant team listed above.

ILM Quality team
E: QualityILM@i-l-m.com
 


Specialist Quality teams

We also have a range of specialist Quality teams available to support our customers.
 

T: 0300 303 5352

Lines open: Monday to Friday 08.30 to 17.00 GMT


Land Based Services (NPTC)
E: QAsupport@cityandguilds.com 

Technical Qualifications
E: moderationsupport@cityandguilds.com

Prisons & MoJ
E: prisons@cityandguilds.com 

High Priority Qualifications
E: highpriorityqualifications@cityandguilds.com