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Resources and support

Resource Hub

Here you’ll find all the key information and resources for exam officers and tutors in colleges and other institutions offering City & Guilds Technical Qualifications. 

We’re here to support you at every stage – find out what you need to deliver our qualifications effectively, from curriculum planning, implementation, programme delivery and resources to support you at every stage.

If you are currently delivering our Technical Qualifications and have general queries please contact the Technicals Quality team:

T: 0300 303 5352
Lines open: Monday to Friday 08.30 to 17.00 GMT 

E: technicals.quality@cityandguilds.com

Please expand the box relevant to you.

Results updates 2022

We have issued Technicals qualification achievement rates for the 2021/2022 academic year.

Read the 2021/22 qualification performance report


Summer 2022 results update – Level 2 Technicals

This week we have issued advice and guidance on the results release date for 2022. 

Read the email


Summer 2022 results update – Level 3 Technicals

This week we have issued advice and guidance on the results release date for 2022. 

Read the email


Summer 2022 results and autumn assessment series

In acknowledgement of the disruption to learning and to support fairness for all learners certificating in summer 2022, we will be taking loss of learning into consideration.

On this basis, we have made the decision to apply a form of ‘safety net’ for synoptic assignments and examinations within our Technical Qualifications wherever appropriate.

Read the update here

Updates

Changes to submission dates and processes for 2023

New Quality Assurance Guide and further update regarding quality assurance changes to centre assessed components

This update provides further detail regarding the changes to submission deadlines and quality assurance processes for centre assessed components, also directing centres to the new Quality Assurance Guide.

Download the update

An important update regarding some changes to submission deadlines and sample requirements for Technical Qualifications, which will be implemented for Summer 2023.

Download the update

Autumn examination series 2022

Please be aware that an important update has gone out to centres regarding the exam series for this autumn 2022. Please also see the exam timetable under the ‘Teaching and learning resources’ accordion.

Download the update

KS4 – Technical Awards Update

Please be aware that there are important updates with regards to the City & Guilds Key Stage 4 Technical Award qualifications. This document details the upcoming changes.

Download the guidance

Teaching and learning resources

These documents provide essential guidance and information for the delivery, assessment and administration of the Technical Qualifications.


Synoptic assignments - Referencing work and plagiarism

Detailed information on how to prevent and detect plagiarism, and how to appropriately reference within assignments, can be found on the Joint Council for Qualifications website:

Contact update form

Please use the contact update form to add details for relevant staff involved in the delivery of Technical Qualifications. 

Contact update for Technical Qualifications

Contacts will be added to our database in line with our privacy policy and we will use these details to keep in touch with you.

Newsletters

Read the latest issues of our newsletters, and sign up today to receive future communications here.

A quarterly communication full of key dates, operational updates, and the latest information about our Technical Qualifications.

Spring newsletter 2021/22

Winter newsletter 2021/22

Autumn newsletter 2020/21

Winter newsletter 2019/20

Autumn newsletter 2019/20

Summer newsletter 2018/19

Spring newsletter 2018/19

Winter newsletter 2018/19

Autumn newsletter 2018/19

Summer newsletter 2017/18

Spring newsletter 2017/18

Winter newsletter 2017/18

Autumn newsletter 2017/18

Events and webinars

We offer face-to-face and online training events for anyone involved in the delivery or interested in teaching City & Guilds Technical Qualifications. 

Our events provide a great opportunity to network with your peers and gain expert advice and guidance from our portfolio advisors and their teams.

 
Visit our Events page today for more information. 

Moderation portal

The Moderation Portal is the online administration platform used to facilitate the submission of marks and evidence and the moderation of the synoptic assignment, centre assessed components and employer involvement for Technical Qualifications.

Take me to the Moderation Portal

We are currently updating our user guide for the Moderation Portal and will publish this here as soon as it is ready for centres to access. 

Results and grades information

Published Grade Boundaries

The document below provides a list of the published grade boundaries for our Technical Qualification assessments. Its updated throughout the year after each key results date.

Download the Published Grade Boundaries (PDF) >

 

Grade Boundary Analysis Tool

Use our Grade Boundary Analysis Tool import downloaded CSV files from the ‘Qualification Results List’ section of Walled Garden to analyse your students’ results.

Download our Grade Boundary Analysis Tool (XLSB) >

If you are having trouble using the tool, please refer to our guide:

Download our Results Analysis Tool Centre Guide (PDF) >


Grade Prediction Calculator

Our Grade Prediction Calculator has been designed to help you find out what qualification grade your learner might achieve on their Technical Qualification.

Download Calculator (XLSX) >
Watch instructional webinar (YouTube) >

Enquiries, missing submissions and amendments

Enquires about results (EAR)

For information about the Enquiries about Results process for Technical Qualifications please refer to the Centre Document Library under the ‘Appeals’ drop-down menu.

 

Missing bookings and submissions

Post results, where a centre has failed to make a booking for an assessment component via Walled Garden and has not submitted a result for the component to the Moderation Portal, centres will need to submit this as a ‘missing booking and submission’ request.

Please complete the below form in full and send to technicals.quality@cityandguilds.com. Once the bookings have been processed, they will appear in the Moderation Portal for you to submit results. 

Download missing booking and submission form 

 

Error correction and amendments

To request corrections to centre submission errors (e.g. where the wrong mark/grade has been submitted, or there has been an administrative error) please use the following form.

One request form is required per candidate.

Correction and amendment form

Technical On boarding

Webinar

 

We have created sample curriculum plans to provide you with some guidance on unit delivery throughout the year. These plans also highlight key dates to consider when preparing your learners to complete their final assessments.

Technical Qualification Curriculum Plan Templates 2022/23

 

Teaching and Learning hints and tips resource for theory exams

  • Technical Qualifications: Preparing learners for the Technicals Qualification theory exam – Watch the video

 

Handbooks

We also have handbooks available for each qualification, which are a valuable pre-delivery tool.

Each qualification handbook can be found in the Qualifications section.

Online teaching and support resources

We offer a range of publications for all our Technical Qualifications so you can select those that suit you best.

City & Guilds SmartScreen is designed to save tutors’ time, offer ideas and guidance on how our qualifications can be delivered. They can be used as either a front of class teaching aid or set for learners to work independently. Visit our SmartScreen website to view a full list of qualifications that are available.

As well as expert support through our advisor and consultancy team; we also offer learning resources that not only help to create engaging lessons but embed learning. Visit our teaching and learning website for more information.

KS4 Technical Award resources

These documents provide essential guidance and information for the delivery, assessment and administration of our KS4 Technical Awards.

Maths and English support

All 16-18 learners, and those aged 19-25 with an education health and care (EHC) plan who do not hold a GCSE grade 9-4 or A*-C are required to continue studying maths and English during each year of their study programme.

We offer a number of Maths and English resources and digital learning to help teachers and learners develop and apply maths and English skills, such as:

  • e-functional skills
  • SmartScreen Functional Skills/Functional Skills Plus
  • Maths & English e-toolkit.

Contact us

Customer queries

If you need any help viewing qualification or component results in Walled Garden, please contact our Centre Support team:

T: 01924 930 800

E: centresupport@cityandguilds.com

 

Learner queries

If you are a learner and have any queries, please contact the team on:

T: 01924 930 801

Lines open: Monday to Friday 08.00 to 18.00 GMT

E: learnersupport@cityandguilds.com or Learner enquiry form.


Quality team for Technical Qualifications

T: 0300 303 5352

Lines open: Monday to Friday 08.30 to 17.00 GMT

E: technicals.quality@cityandguilds.com