Head office address
City & Guilds
1 Giltspur Street
London, UK
EC1A 9DD
**We no longer take general enquiry phone calls. If you have an enquiry please email general.enquiries@cityandguilds.com. This inbox is monitored daily, your request will be assigned to the relevant teams and a response will be issued within three to five working days.
Replacement certificates
Learners
Please contact us if you have questions about our qualifications, where to study them or any other queries.
T: 0844 543 0033
E: learnersupport@cityandguilds.com.
Open: Monday to Friday 08:00 to 18:00 GMT
If you would like the phone number for a centre, we recommend you contact them directly by searching for them via an internet search engine.
Centres
If you already deliver our qualifications, or use one of our other products:
To become an approved centre or apply for further qualifications:
Alternatively you can contact us:
T: 0844 543 0000*
F: 0207 294 2413**
E: centresupport@cityandguilds.com
Open: Monday to Friday 08:00 to 18:00 GMT
*Calls to our 0844 numbers cost 7 pence per minute plus your telephone company’s access charge.
Employers
For Apprenticeships, Accreditations, Qualifications and Managed Learning Services, contact the London Office.
If your query concerns certificates, results, or centre numbers, please contact City & Guilds Customer Services on:
T: 0844 543 0033*
*Calls to our 0844 numbers cost 7 pence per minute plus your telephone company’s access charge.
International centres and learners
Feedback and complaints
Access our Feedback and Complaints page to find out how you can contact us.